Team,

When new equipment comes in for CN customers, we will start immediately delivering any parts that can be delivered to the customer.

Please keep items such as laptop power adapters and docking stations with the computer as needed to properly complete the build. All other items such as monitors, sound bars, etc. can be delivered to the customer ahead of time.

Note that this doesn’t apply to off-campus customers (Extension, AES) as those items need to be shipped and are best kept together until the computer is ready to go out.

Most Important Thing: regardless of where the customer’s equipment is located, update the ticket to clearly indicate where it is. Save time and frustration for your fellow technicians. Thank you!