TeamDynamix Group on-board – Technology Across the Curriculum – 6-20-2017

  • You can reassign tickets to the group.
  • You can assign tasks to the group.

Technology Across the Curriculum provides: 

  • Technology Assessment Consulting
  • Technology Strategies Consulting

Contact intake form is here:

http://is.oregonstate.edu/tac/webform/contact-tac

Group name in TDx is “Technology Across the Curriculum (TAC)”

Information about the operations group can be found here –

http://is.oregonstate.edu/tac

Building Surplus Computers

It is a generally a bad idea for us to do a CN build for computers that came from OSU Surplus.

If a customer asks about this, please advise them that surplus computers are often too old to be set up with modern operating systems and software. Also, even if a surplus computer is not that old, it may have been sent to surplus because it has other reliability issues.

If a customer is adamant about having a surplus computer built as a CN device, please make a ticket and assign it to “Service Desk – Managers”. Let them know a member of the management team will get back to them.

 

Note: this notice applies to university-owned CN devices, not personally-owned devices. Also, I am not talking about “trickle-down” computers that came from another person or department. I am just talking about a computer that went to OSU surplus, and then was bought by a CN-supported department to be re-used as a CN machine.