Starting Wednesday, 11/16, all new tickets and ticket updates will be made in TeamDynamix – for Client Services and Server Support.
On Tuesday evening, we will be migrating unresolved tickets over from Coho to TD and notifying customers their tickets have been moved.
Documentation about TD can be found here: http://itknows.oregonstate.edu/?p=8322
If you missed the TD training sessions, please get in touch with Max Cohen.