The list of machines that are in the Office 2016 deployment collection for tonight can be found here (Aug 15 sheet): office-2016-push-collection-oct27

Reftool2 has recently received a handful of updates and bugfixes!

Here are some highlights:

10/27/16

• Added labels to indicate what status colour-coding means.

10/25/16

• Added changelog.
• Updated ONID password expiration formatting to match non-ONID accounts.

10/24/16

• Fixed auth conflicts between Reftool, Build-Tracker, and Walkup Forms! These services are now usable simultaneously without breaking sessions. (Kudos to Thomas Olson for this one!)
• Added colour-coding for “OSU ID”-type searches to indicate which accounts are an exact match.

10/19/16

• Added a notes field.

For more info, please see the full changelog at https://tools.is.oregonstate.edu/reftool2/changelog

The IS Service Desk Walk-up will be on the Childcare & Family Services trick-or-treat tour again this year.

The trick-or-treat tour is Monday, October 31, 3PM-5PM. Parents and kids will be visiting the Walk-up to get some candy and small gifts (I will bring these in).

Costumes are encouraged but optional, of course. Please keep it kid-friendly.  🙂

Ping Kirsten or Jeff if you have questions.

The TeamDynamix Trainings are the following days/times/locations:

• Mon 10/24,  1PM-3PM – Withycombe 205
• Wed 10/26,  9AM-11AM – Lucas’ office (Michael C)
• Wed 10/26,  1PM-3PM – WebEx (Greg, Shannon, David D)
• Thu 10/27,  8AM-10AM – Withycombe 205
• Wed 11/2,  10AM-12PM – Withycombe 205
• Thu 11/3,  5PM-7PM – Milne 228 (Nick H, Nathan C)
• Fri 11/4,  2PM-4PM – Withycombe 205

NOTE: Withycombe 205 is located on Campus Way, West of Cordley. It is about a 10 minute walk from Milne Computer Center.

Training Schedule with attendees:  https://oregonstate.box.com/v/ISCS-TD-Training-Schedule

Training times for student workers are also scheduled in WhenToWork.

Kudos! From recent customer surveys. Great job, team!

For Michael Todd: “it was really helpful and the technician was so useful and respectful” (5/5)

For Max Cohen: “very polite, helpful and timely with reach out and assistance ” (5/5)

For Robin Castle and Pat McCrary: “no suggestions” (5/5)

For Robin Castle: (5/5)

For Robert Hudspeth and Russ Born: (5/5)

For Alex Schultz and John Pelkey: “I appreciate the quick acknowledgement of the problem and followup on the fix.” (5/5)

For Kien Tran and John Pelkey: “He was fantastic, very helpful, and thorough.” (5/5)

For Joey Orton: “the technician was very professional and seemed to know what he was doing.” (4/5)

For Pat McCrary: “Patrick was great. Super helpful and got the job done quick. He even came back twice to pick up the old docking station, because I wasn’t around the first time. Thanks! ” (5/5)

For Christopher Johnson, Joan Cheung and Nathan Carrasco: (5/5)

For Joan Cheung and ??: “Both technicians were friendly and professional ” (5/5)

For Ryan McDowell and Maddy Carmel: (5/5)

For Russ Born: “Very friendly and willing to assist.”

For Pat McCrary: “Patrick is great! Efficient and patient.” (5/5)

For Gina Phipps: “Outstanding, professional, prompt, knowledgeable; eager to assist in resolving my tech issues. The entire team was terrific” (5/5)

For Max Cohen: “Thank you!” (5/5)

For Christina Mueller, Jeff Bonnichsen, Spencer Hutchison, Matthew Goodlett and Jacob Haley: (5/5)

For John Pelkey: “He was pleasant, listened well, solved the problem and offered some good tips for using Box. It was a fully successful experience.” (5/5)

For Gina Phipps: “Gina was a great help. The whole process took a while, and she was patient and pleasant the whole time.” (5/5)

For Michael Carr: “Very helpful, not condescending when I didn’t know basic computer terms. Made a bad situation better.” (5/5)