The Exchange maintenance tonight should solve the ongoing Outlook issues we have been seeing.
There are two known possible impacts:
- OWA users might see a blank screen after login. Solution: clear cookies
- ActiveSync users with older devices may need to reconfigure their email profiles
If we receive a number of email-related problem calls tomorrow that are NOT related to one of the above, we need to escalate to Server Support asap.
Let me know if you have questions.