Internet Explorer Upgrade, Windows updates – evening Tuesday February 9th.

Sent to all CN customers

From: Community Network
Sent: Friday, February 05, 2016 1:49 PM
To: Community Network Off Campus All <CommunityNetworkOffCampusAll@oregonstate.edu>; Community Network On Campus All <CommunityNetworkOnCampusAll@oregonstate.edu>
Cc: Community Network <CN.Help@oregonstate.edu>
Subject: IMPORTANT: Internet Explorer Upgrade Tuesday night!

Dear CN Customers,

In addition to regular Windows Updates, Community Network will upgrade all supported Windows computers to Internet Explorer 11 (IE 11) during our normal Patch Tuesday updates this Tuesday, February 9th, 2016.  This upgrade is necessary as Microsoft ended support for prior versions of Internet Explorer earlier this month.  Internet Explorer is already installed on approximately half of our supported systems and is fully compatible with all of our Enterprise apps (Banner, Nolij, etc.)

When:  From 10:00 PM Tuesday, February 9th, 2016, to 7:00 AM, Wednesday, February 10th, 2016

What do I need to do?   Please save your work, close all files and log out of your computer before you leave work on Tuesday night.  The Windows updates and IE 11 upgrade will install on Wednesday morning if you forget to leave your computer on the previous evening; a reboot will occur as part of the update/upgrade process.

If you forget to log out, the Windows updates and IE 11 upgrade will be applied, after which your computer will automatically restart. When you arrive to use the computer the next morning, it will be at the login screen.  Any files were left open and not saved could be lost.

Mac computers running Windows virtual machines in Parallels, BootCamp, VirtualBox:  Please save your work, close all files and log out of Windows and leave the software running at the Windows login screen before you leave work on Tuesday night.  Windows updates and IE 11 will be installed on Wednesday morning (or the next time you run your virtual machine) if you forget to leave your virtual machine running on Tuesday evening.

Services affected:  All Windows computers will receive Windows Updates.

Windows computers running older versions of Internet Explorer will be upgraded to Internet Explorer 11. Your bookmarks will be retained.  Please note that special add-ons that worked in previous versions of Internet Explorer may not work with IE 11.

Thank you for your patience while we perform this important maintenance.

Your Community Network support team

Community Network

Information Services, Oregon State University

cn.help@oregonstate.edu

(541) 737-8787 Option 2

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