File restores – Research office

CN crew

Update – 1/22/2016 – 9am

21 files have long file names and SSG/Infrastructure is working on ways to get those fully recovered.

Research files have been recovered.

Snapshot date: Tuesday January 19th at 12pm.

If they are missing files, when you do the recover, just bring back individual files.

The restore window for INTO files is January 18th and earlier, or January 21st 7pm and later.

Impacted files: docx, .doc, .xls, .xlsx, .pdf, etc.
.txt file can be pulled from anywhere
Recovery process
In all cases, recover the file somewhere else and work with customer to verify its the file they need.
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