The computers in the Milne computer lab have been updated.

All Windows and Apple machines in the main lab and the 3 computer classrooms.

Windows

1. Added local startup policy to install ScreenConnect. This process ensures that a unique session is created each startup.
   • ScreenConnect is software used by Community Network and the OSU Computer Helpdesk to remote into computers.
2. Installed WebEx
3. Added local admin account: Support
   • This is the standard CN admin account.
   • Bench staff can help elevate privileges as necessary
     • Be aware the lab images refresh/revert when someone logs off/restarts a computer.

Apple

• All Apple machines are utilizing the same image/build now.

If you encounter issues, please follow the process here-

http://blogs.oregonstate.edu/cnnews/2015/10/12/scf-reportingescalating-lab-issues/