We are getting more requests about Canvas now. Here are some reminders to help you with these requests.
Canvas Login: http://oregonstate.instructure.com
Best way to get to the Canvas login: Go to the OSU home page, click on “Online Services” and click on the big, happy Canvas button. Canvas is CAS-based auth, so you will be directed to the CAS login.oregonstate.edu page (unless you are already logged in to CAS).
If people can’t login, they should contact OCH for help.
For most other questions, customers should click on the “Help” link in the upper-right corner within Canvas to get help from Instructure. If they submit a ticket there, or use the online chat for support, the OSU Canvas team will be able to see that information.
If OCH and Instructure can’t help, we escalate to the OSU Canvas team: canvas.support@helpdesk.oregonstate.edu
When escalating, please include username, course/section number, and problem description.
