Check out which employers are going to be at the fair! And don’t forget, many small companies offer excellent jobs, pay, and more and they might be the offer the first job and experience to help you land your dream job someday.
“I make that one copy and I become the girl who makes copies. And by the end of the day I’m the receptionist again. And the worst part is, I like making copies. The paper comes out all warm and stuff. And it’s cold in there! Because it’s technically a closet.” –Pam, from the Office
So maybe you’re ideal job isn’t working for Dunder Mifflin, a Paper Company (then again, who WOULDN’T want to work for Michael Scott?!) but the chances are, you will eventually need a job. Why not set some goals for yourself after college now, and whether that includes setting your own hours, helping find a cure for cancer, or being successful period, now is the time to start thinking about life after college.
Leave that torn and tattered backpack at home!
Now that you are thinking about attending the career fair you should decide on what to bring. First impressions are everything and shouldn’t include a ratty backpack! Bring copies of your resume in a nice portfolio or file folder, make sure you have two pens (one always runs out of ink), paper to make notes, and plenty of business cards. Need help with your resume? Then check out the section on our website about resume writing and come to Drop-In Hours to get it reviewed by Career Services staff (Monday-Thursday, 1pm-4pm and additional hours on Friday, October 19th from 1pm-4pm in Career Services – basement of Kerr Administration Building).
You never have a 2nd chance to make a 1st impression…
1st impressions are everything! Remember the employer will probably form an impression within the first 30 seconds of meeting you. Aside from a professional physical appearance, don’t forget to research the companies you’re planning on visiting. Check out their website online and start your visit off on the right (er, prepared) foot. Check out which employers are attending the fairs!
As a customer you remember the exceptional and horrible customer service you receive and share both experiences with everyone. These are reasons why customer service is a huge part of any job, even if you don’t come in contact with customers on a daily basis. Since this week is Customer Service Week, I decided to help you out with my top 9 customer service tips:
- Go the Extra Mile: While the Customer may not always be right, with the ability to blog about poor service, bad food, or just about anything these days, it is important to make sure customers are completely satisfied. This means going the extra mile, and doing everything you can to say yes. If someone asks where something is in the store, walk them to it and try to answer any further questions they may have. However, don’t make a promise you can’t keep, but let them know you will do everything you can to help them.
- Greet and Welcome Customers: By greeting and welcoming customers to your establishment you establish good rapport. If you ask customers if you can help them with anything to begin with, you will save yourself the hassle of trying to help an impatient, angry customer later, and get rid of the awkwardness of them trying to get your attention. However, make sure you give them space, suffocating customers with enthusiastic help when all they wish is to figure it out themselves typically has negative effects.
- Know Your Customers: If you work at a place that gets lots of repeat customers, try to learn their names, or at least show that you recognize them. If someone always comes in and orders a nonfat soy latté every morning, ask them if they want their usual rather than them feel unrecognized and having to tell you every time.
- Know How to Handle Customer Complaints: Learn your company’s policies about complaints and unhappy customers, often times they dictate how you handle situations or tell you who you should direct them to instead. Sometimes you cannot solve all complaints; however, giving these customers your attention may be all they really need. Remember to always remain calm during these situations, getting angry and worked up will only cause a bigger scene and draw other customers’ attention.
- Listen to Your Customers: Make sure you listen and understand what your customers need, be part of the conversation appropriately and ask questions if you do not understand. There is nothing more frustrating as a customer than having to repeat yourself after realizing you were not being listened to. Also, if you cannot answer a question they have, make sure to find someone else who can or figure out the answer yourself.
- Know How to Apologize: It can be hard, especially with rude customers, but apologizing could help you keep a customer. Again, customers may not always be right, but recognizing a problem will satisfy them.
- Treat Employees and Coworkers Well: Make sure to treat those you work with well, and as you wish to be treated by your boss. Employees are likely to treat customers the way they are being treated as well, so happy employees and coworkers mean happy customers.
- Sometimes our customers become our future employers or a potential connection. I know someone who has direct experience with this…when she was in college she worked at Starbucks and since there were many repeat customers, the customers got to know her and her work ethic. One customer gave my friend her business card and said that my friend would be excellent in banking and would give her a referral if she were interested. Just demonstrates that everyone is a potential employer!
- We are All Customers: At some point in time we are all customers, thus when giving customer service to others think about how you would want to be treated in the same situation. Picture yourself on the other side of a malfunctioning product and how frustrated you would be, then picture how much happier you would be if someone went the extra mile for you.
Posted by Sami Kerzel, Career Services Assistant
A great way to prepare for the Fall Career Fairs is to attend one, two, or more Career Seminars and participate in Speed Mock Interviews! The presenters at the seminars are employers, many with years of experience and knowledge of the hiring process. And the Speed Mock Interviews is an excellent way to brush up on your interviewing skills and network with actual employers from places such as Target, Kohl’s, Teach for America, State Farm, and more! Check out our website for more information.
Save the date!
There are just a little over 2 weeks left until the Fall Career Fairs. Don’t forget to mark your calendars for October 24th (University Wide Fair) and October 25th (Engineering Fair) from 11am-4pm in CH2M Hill Alumni Center! Check out which employers are attending and start researching and preparing for the fair.
To view this job/internship listing, you must be a currently registered OSU student and have an existing Beaver JobNet account. If you are eligible and do not have an account, register now. Beaver JobNet is a great way to get your job or internship search started. Meet employers from a variety of organizations.
Job/Internship of the Week
Argronomist -Emerging Leader Program
DuPont Pioneer 2013 Emerging Leaders Program (ELP): The DuPont Pioneer Emerging Leaders Program offers job training and targeted career development for selected college graduates and other strong talent through wide exposure and high-touch experiences in the DuPont Pioneer business. It is designed to provide Emerging Leaders with the necessary knowledge, experience and skills to fill future leadership positions within DuPont Pioneer. The Program is designed to span 12 – 24 months of actual job assignment. Assignments will primarily relate to seed production and will have responsibilities including but not limited to grower relations, contracting, parent seed allocation, field inspections, harvest, bin sampling, receiving, conditioning, packaging, warehousing and distribution. The Emerging Leader will manage and coordinate assigned projects according to the needs of the Business Unit or Location. These work assignments may include: Production, Sales, Marketing, Sales Training and Development, Research, and Supply Chain. The Emerging Leaders Program is designed to span 12-24 months of actual job assignment, and the Emerging Leader will be encouraged to apply for open positions within the company once they move closer to completion of the program. The 2013 ELP position locations may include production locations in Iowa, Nebraska, Ohio, Texas, Washington and other locations across North America. Emerging Leaders must be willing to relocate as necessary.
OSU students and alumni have the opportunity to meet representatives from a variety of companies with diverse hiring needs and representing a diverse number of industries. You just might be the perfect match for the company. You won’t know unless you attend the career fair with your best foot forward and find out what those hiring needs are.