I have always been told how important communication is. In sports, in school, and in life! I thought I understood this importance and communicated well with others. This quarter really took my understanding and communication skills to the next level, and it was essential to save our project from getting stuck.
In the Beginning
During the last quarter and the beginning of this one, I would have said our communication was really good! We set up a Discord server as soon as the group was created and everyone gave regular updates. We had regular meetings with our Project Partner, worked on assignments together, and communicated if something came up to make us fall behind or just be a little inactive. Almost every day, all members were active in the channel. This was great! The epitome of good communication. Or so I thought.
Things Head South
For reader enjoyment, the heading dramatizes things quite a bit. Nothing really ‘went south’. We didn’t miss any deadlines. Our project meets the minimum viable product, and everyone survived. But things became a little less ideal about halfway into this quarter. My team is a big one (6 people including me), so we decided early on to split the work and the group into frontend (that I was a member of) and backend sections. This was an idea that we all agreed on, and I would say, looking back, that it was effective. However, it did create a divide in communication. Now, we also needed to communicate with our subteams and the team overall. This is where things started to get hairy.
One day, while we were filling out the weekly progress report, one of the frontend team members said they “didn’t really know what they were supposed to be doing right now”. This was obviously a big red flag. We didn’t have a lot of time to develop our project, so we needed every one on board. This also meant our style of communication maybe wasn’t working as well as we thought it was.
The Solution
As a response to a team member being lost, the frontend team decided to have a Zoom meeting. The communication had been pretty asynchronous up to that point, and maybe a sit down discussion in real time would help. And it did! As a team, we made a list of everything that needed to still be done and how we were going to do it. Then we made a weekly to-do list with each member’s work for the week. This worked wonders. By the end of the week, we had made more progress than we had ever before. We decided that this meeting should be a weekly thing. A short evaluation of what needs to be done, what problems came up, and a new assignment of tasks.
Reflection
My experience this quarter taught me a lot about communication. At the beginning of the project, I think that we were largely communicating with a focus on ourselves. This is what I got done. This is what I struggled with. Our communication was really just individual updates. They weren’t really team communication. It made me think of my communication and work in the team context and not just things I was assigned to do. It also taught me that sometimes you really do just need to have a meeting. Email and Discord are great, but a synchronous meeting can sometimes be better.