Month: February 2026

Reflecting on my experiences, I can clearly distinguish between highly beneficial training and training that fell flat. One training I found especially effective was a leadership and organizational workshop that emphasized self-assessment, peer discussions, and practical exercises. The instructor encouraged participants to identify their unique strengths and explore ways to leverage them within team settings. This approach reflected a key principle from First, Break All the Rules: great managers focus on individuals’ strengths rather than trying to fix weaknesses (Buckingham & Coffman, 2020). By concentrating on what each participant naturally excelled at, the training felt highly personalized and meaningful. Engaging in discussions and real-world simulations allowed me to immediately apply insights to workplace challenges, reinforcing the learning and making it memorable.

In contrast, some other training courses I have experienced were less effective. These consisted primarily of long text slides and multiple-choice quizzes, with little to no opportunity for discussion or practical application. According to Buckingham and Coffman, employees learn best when they can connect training to their own talents and responsibilities (2020). Because this type of training was impersonal and procedural, it was difficult to retain information, and I did not feel motivated to fully engage with the content.

The differences between these experiences illustrate important factors for effective training. Training that aligns with individual strengths, encourages interaction, and connects to real-world application produces higher engagement, better retention, and actionable skills (Buckingham & Coffman, 2020). On the other hand, programs that neglect these principles risk disengagement and minimal impact. For organizations, designing training that actively involves employees and leverages their natural talents transforms learning from a mandatory task into a meaningful opportunity for growth and development.

Reference

Buckingham, M., & Coffman, C. (2020). First, break all the rules: What the world’s greatest managers do differently.

After completing the Implicit Association Test (IAT), my results indicated that I was moderately faster at pairing “Gay people” with “Good” and “Straight people” with “Bad” than the reverse. While this does not mean I consciously prefer one group over another, the results suggest that I may hold implicit associations that operate outside of my awareness. As the IAT materials explain, the test captures the speed of mental associations, not deliberate beliefs. The results can fluctuate based on context, fatigue, or test design (Project Implicit, n.d.).

These implicit associations are important to consider in selection processes such as hiring, admissions, or promotions. Implicit bias threatens construct validity if decision-makers unintentionally evaluate candidates based on stereotypes rather than job-relevant criteria. If an interviewer unconsciously associates competence more strongly with certain groups, their ratings may reflect bias rather than true performance potential. This will weaken the accuracy of the selection tool (Scientific American, 2020). Implicit bias can also undermine reliability because biased judgments are likely to be inconsistent across evaluators or situations. This could introduce random systematic errors into decisions, which could result in discrimination even when organizations intend to be fair.

One thing that we could try to counteract implicit bias is to rely more heavily on structured selection methods like standardized interview questions, blind resume screening, and clear scoring rubrics. Research suggests that structure reduces the influence of subjective impressions and forces evaluators to focus on job-related evidence rather than gut reactions (Better Homes & Gardens Real Estate, n.d.).

The IAT reinforces that bias can exist even among well-intentioned people. Making intentional, evidence-based selection practices essential for fairness and validity.

Sources

Better Homes & Gardens Real Estate. (n.d.). Implicit bias. https://bhgrecareer.com/bebetterblog/implicit-bias/

Project Implicit. (n.d.). Understanding the IAT. https://implicit.harvard.edu/implicit/Study?tid=-1

Scientific American. (2020). How to think about implicit bias. https://www.scientificamerican.com/article/how-to-think-about-implicit-bias/

Interviews are often treated as neutral assessments of talent. However, my experience as well as information from the readings, suggests they can be surprisingly flawed measures of performance if not designed carefully. Thinking back on interviews I’ve had, I’ve seen both strong and weak practices that affected their reliability, validity, and utility.

In the most effective interviews, employers use structured, behavior-based questions, such as “Tell me about a time when…” rather than engaging in casual conversation. This would increase reliability because each candidate was evaluated using similar criteria, which would reduce interviewer bias. These interviews would also feel more valid because questions were clearly tied to job-relevant skills instead of personality or likability. For example, an employer asked me how I handled a team conflict, which aligned with the role’s collaboration requirements. Arguments that great managers select for talent first and design interviews to reveal patterns of behavior rather than surface traits (Buckingham and Coffman, 2016).

Ineffective interviews I experienced were largely unstructured and heavily dependent on “gut feeling”. I would be asked questions like “Why should we hire you?” which provided little useful information bout my actual capabilities. It was a bit vague. While others would focus too much on minor details in my resume rather than on my underlying talents. These practices lowered both reliability and validity since other candidates likely faced very different questions. These questions would not accurately predict job performance. Caution against this kind of intuition-based hiring, arguing that managers often confuse confidence or charisma with true talent (Buckingham and Coffman, 2016).

If I could recommend anything to those employers, it would be to use a structured interview with a consistent set of questions for all candidates. This would improve reliability. I would also design questions around specific job-related talents and behaviors to enhance validity. I would also train interviewers to recognize and minimize their biases. They should focus on evidence rather than first impressions. The best managers “define the outcomes, then let each person find their own route to excellence.” (Buckingham and Coffman, 2016). This will help have a better selection through more thorough interviewing.

Sources

Buckingham, M., & Coffman, C. (2016). First, Break All the Rules: What the World’s Greatest Managers Do Differently (2020 ed.). Gallup Press.