Importance of Job Descriptions
Job descriptions can be very important, as it is the description that will link you to your client. When a client is looking for a certain type of good or service, they will be looking at the job description of the people within the organization to ensure they are contacting the correct person to receive the correct service. The job title of someone within an organization can also be very important as it is a quicker way for a client to get in contact with the correct employee. Without a proper job description, it may be hard for clients to get in contact with the right employee, thus making it more difficult to receive their goods or service.
The job description is also important for the employee, as it will describe the work that they will be performing. A strong job description will help employees recognize what their duties are, so they are able to dedicate their attention to the correct work. Without one, an employee may end up being less efficient in their work, as they wonder what it is they truly should be doing.
My Experience
Within my short duration of working in the construction industry, a proper job description has helped me to know my duties. With all my experience being through an internship, it made it much easier for me to know where in my work I need to be most focused. When working an internship, you are doing your best to learn the industry, as well as get experience in multiple areas of work. Since that is what I was trying to do – get as much experience in as many areas of work – my job description made me knowledgeable in what I need to be delivering to my direct superior, and where in my work I will only be trying to learn.
Challenges of Developing and Maintaining a Strong Job Description
The first challenge of maintaining a good job description is that the duties of an employee may change over time, making the job description inaccurate to the work the employee is performing; the job description is out of date. Another challenge of developing a good job description is the inconsistency of that position throughout the organization. Two or more employees may hold the same job title, but that does not necessarily mean they are performing the same duties. For example, there can be three employees with the title of “Field Engineer” on one project, but they may be working within different operations, meaning their job descriptions will differ. It is difficult to hold consistent job descriptions when employees of the same title hold different duties.
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