By Michelle White and Sarah Kyllo

Advising professionals are always saying that the key component to academic advising is forming relationships. But how can these relationships begin when students appear uneasy or withdrawn? How can advisors (who are typically strong interpersonal communicators) create an environment where outward reflection is welcomed and encouraged? In the presentation, basics in advising and counseling theory were explored to address connective responses to some awkward/difficult conversations. We explored the use of verbal and non-verbal cues with various populations of students. Attached is the supporting materials to support the take aways of some bright and fresh practices for opening up conversation in advising setting.

Heartofconnection handout