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Now hiring: Customer service representatives

Posted July 5th, 2012 by UHDS News

University Housing & Dining Services is seeking students enthusiastic about helping others to work with our customer service team. Please apply by July 15 for consideration.

Customer Service Representatives provide a wide range of support and services to students, staff, and parents through the UHDS Service Centers via telephone, email, and face-to-face interactions.

As a first stop for student housing and dining questions, the service center strives to be a “one-stop shop” for on-campus residents.  The service centers manage resident keys, mail, check-in, check-out, work order processing, and general customer service.  As a member of the Service Center Complex, Customer Service Representatives are expected to accomplish the primary objectives of UHDS to help create and maintain an effective living/learning community within the complex.

A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of University Housing and Dining Services.

The Operations/Facilities unit of University Housing & Dining Services employs over 50 professional and student staff. We provide residential services for students including room assignments, resident contract management, service center operations, customer service, Residential Conferences, Building Services, and manage Orchard Court family housing. The majority of student staff positions are located at the Service Centers – Arnold, McNary, Weatherford, and West – and the UHDS central office. Some positions exist at the Facilities Maintenance Center and within the Building Services program which services the residence halls during the academic year and the Residential Conferences operation during the summer.

With over 150 full time employees and over 550 student employees, UHDS manages the Operations/Facilities, Dining, Marketing, Business Services, and Residential Education program serving over 3,000 resident students and managing 1.5 million square feet of space.

Operations/Facilities Student Application

Customer Service Representative Position Description – PDF

For more information, call or email: 541-737-4771 or uhds@oregonstate.edu

See more jobs: UHDS student job listings

 

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