Tag: emotional
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The art of connecting: Emotionally intelligent teaching
by: Xiangyou Shen, Visiting Assistant ProfessorCollege of Forestry, Department of Forest Ecosystems & Society “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou The lasting and powerful impact of emotions, as illustrated in the quote by Maya Angelou, is…
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Emotional Intelligence in Difficult Conversations
Yesterday morning I attended a professional development workshop offered by Human Resources. One strategy the workshop “Difficult Conversations” discussed was Judy Ringer’s “4 Steps to a Successful Outcome.” This was the process of inquiry, acknowledgment, advocacy, and problem-solving. Inquiry cultivates an attitude of discovery and curiosity; acknowledgment validates that you have heard and understood the…