Month: October 2013

  • What students don’t know about OSU technology

    I recently had a chance to read through the Top 10 questions received by the College of Forestry’s student computing help desk during the last academic year. The range of topics in the list indicates that students’ familiarity with OSU computing resources is spotty. Moreover, students’ ability to adapt the technologies they use (from laptop…

  • Emotional Intelligence in Difficult Conversations

    Yesterday morning I attended a professional development workshop offered by Human Resources. One strategy the workshop “Difficult Conversations” discussed was Judy Ringer’s “4 Steps to a Successful Outcome.” This was the process of inquiry, acknowledgment, advocacy, and problem-solving. Inquiry cultivates an attitude of discovery and curiosity; acknowledgment validates that you have heard and understood the…