For today’s TTT we bring you a beloved tale from the OSU Computer Helpdesk Masterpiece Vault. It is a tale of misunderstanding in a world governed by technology and innovation. Tyler the tech, the hero our story, tries to rectify Sally’s, the protagonist, misconstrued notions of technology.
We know set the scene. The two character’s of our drama are sharing a study table on the 4th of the Valley Library on a early fall term afternoon. Sally has just gotten settled, while Tyler the Tech has been at the table for hours.
Sally: When you come to campus, do you ALWAYS have to log-in with your ONID to get connected to OSU_Access? I see this page every time I try to get on the internet in the library.
Isn’t that so annoying?! I get this page when I use my iPhone’s wireless on campus, too. Such a hassle. Why don’t those OSU’s wireless gods find a way for us ONID users to connect to the wireless automatically, you know without logging in all the time?
Tyler the Tech: There is a way to have your laptop automatically connect to OSU_Acess.
Sally: Wait…What was that? ONID users CAN connect to the wireless without having type in their username and password every time?! Tell me more about this absurdity.
Tyler the Tech: Maintain is OSU’s network registration and management system, basically a giant list of all the registered wireless devices that are allowed on the network. I heard that ONID users have the ability of registering wireless devices at Maintain.oregonstate.edu to avoid having to enter their credentials to connect to the Wi-Fi every time they come to campus. You can register up to 4 wireless devices, so you can register your laptop, smart phone, and ipad, and still have one more space for another device. Super cool, right?
Sally: Ok… so how do I register a device?
Tyler the Tech: All you have to do is log into the Maintain site with your ONID account, agree to the wireless network use policy, and enter your wireless device’s hardware address…
Sally: Whoa, hold the phone! My wireless device’s what? What in the heck is a hardware address?
Tyler the Tech: Well, a hardware address, also known as a MAC address or a physical address, is a unique identifier, composed of string of 12 numbers and letters, that was assigned to your wireless card by its manufacturer. Registering this number in Maintain allows the network to identify your computer out of the sea of laptops that are on campus everyday, allowing it to connect the wireless network automatically. If you didn’t know what a hardware address (HWA) was then it is a safe guess you don’t have a clue how to find it, right?
Tyler the Tech: Never fear! If you are accessing Maintain with the device you want to register, Maintain will automatically pull the HWA of that device. If you are connected to OSU_Acess and want to register a device other than the one you are accessing Maintain with, you can give the OSU Computer Helpdesk a call and I am sure they would walk you through how to find the HWA.
Sally: Ah, good idea. That Maintain thing sounds really cool. I for sure need to register my laptop. On last question, do you know if I can get connected to the wireless in the dorms when I register my laptop in Maintain?
Tyler the Tech: Well, the ResNet wireless network (aka dorm internet) is separate from the main campus’ wireless, so you will have to register your laptop separately with ResNet to access internet in the dorms. Check out the Helpdoc article to find out how to register device with ResNet.
Sally: OK, will do.
Stay tuned for more of the “Heroic tales of Tyler the Tech and Sally.”