The changes in higher education precipitated by the COVID-19 pandemic have reignited questions and misconceptions about online education.  This is a time that we should draw on the insights and experience of online faculty. At Oregon State University (OSU) we have a significant number of faculty who have been teaching online for over a decade. In the 2018-2019 academic year, the Ecampus Research Unit interviewed 33 OSU instructors who had taught online for 10 years or more. In a series of interviews, the instructors were asked to reflect on their experiences as an online educator and how their perspectives have changed over time. More information about the broader study can be found on the study website. The final question asked of the instructors was, “What do you think is the future of online learning?” We conducted a qualitative analysis of their responses to this question. The findings were recently published in the Online Journal of Distance Learning Administration. Below, we discuss some of the key findings from this analysis.

Key finding #1: Online and blended learning will continue to grow

Two-thirds (22) of the instructors expected online learning to expand as higher education moves toward increased access and accessibility, and as employers show increased expectations of continuing education. They acknowledged that online learning would continue to be the choice of adult learners as they balance work and life responsibilities.

Key finding #2: Online learning will increase access and accessibility

More than half (18) of the instructors predicted that online learning would increase access to education. These instructors discussed how online learning increases accessibility because online courses can be taken anywhere (location flexibility) and online courses can be accessed anytime (time flexibility). While these instructors were interviewed before the COVID-19 pandemic, their responses are now particularly timely and relevant, as the pandemic shifted higher education’s focus to remote and online teaching.  

Key finding #3: Will online learning replace brick and mortar institutions?

One third (11) of the instructors discussed the possibility that online learning may grow to become the primary modality used in higher education, replacing face-to-face learning.  However, 13 instructors indicated that they did not think the face-to-face learning should be eliminated in the future. Many of these instructors hoped that online education could provide more options for students rather than replacing brick and mortar institutions.

Key finding #4: Technology development will increase

Nearly 40% of the instructors (13) discussed the role of technology development in the future of online education. Acknowledging that the development of technology has already made teaching online easier and more effective, many optimistically predicted this would continue to improve the teaching and learning experience. Others were more pessimistic about technology replacing elements like face-to-face communication.

Overall, instructors’ ideas of the future aligned with some themes in the broader field of higher education, such as diversity, opportunity, and access. These key findings have implications for the professional development of online instructors. As more faculty transition to online teaching, it is important that they be well prepared for the online learning landscape. As the population of students in online education continues to evolve, it is also important that instructors understand the diversity of their students and the needs of adult learners. As technology is rapidly changing, timely and accessible training that can be used across multiple modalities is needed for future faculty development. Enhancing instructors’ pedagogy and technology skills across a range of modalities will enhance the educational experience for online learners around the globe.

Educators and learning designers must seek to resolve societal shortcomings, including the inequity of education and opportunity; the lack of social justice; policy issues and their implications; implicit bias in terms of race or ability; as well as layers of equity and inclusion. Building community and bridging divides are goals for all education.”

Toward Inclusive Learning Design: Social Justice, Equity, and Community. AECT Research Symposium 2021.
Representation of diversity
Diversity

This was the underlying premise of a research symposium on learning design in which I participated in the summer of 2021. While this premise emphasizes our responsibility for designing learning experiences that are not only inclusive but just, there is an implicit idea that design alone is not a sufficient condition for inclusivity; we must examine the dynamics of teaching practices and how these can evolve to be truly inclusive.

In this blog post, I share the experience of navigating the intricate and complex dynamic between inclusive learning design and teaching while co-facilitating an asynchronous workshop for faculty on inclusive teaching online. I also provide some suggestions for engaging with faculty in conversations about inclusivity that goes beyond the design stage. My experience so far leads me to argue that as an instructional designer (ID), I share the responsibility for inclusive teaching practices implemented in the class. This is a strong position that I have come to embrace as faculty seek suggestions and advice from us not only during the course design process but also during the inclusive teaching workshop.

It is important to understand that as designers we also have boundaries in terms of faculty support. Shared responsibility in teaching online does not mean telling instructors how to teach but helping discover practices to be more effective in their teaching. 

Inclusive Teaching Online Workshop

Oregon State University Ecampus has a strong commitment to supporting the diversity and inclusivity of all members of the university community. In these efforts, instructors are guided not only in designing inclusive online/blended courses but are also supported in exploring and adopting inclusive teaching strategies. To this end, Ecampus developed a four-week asynchronous Inclusive Teaching Online workshop (ITO). This workshop serves as a space to expand the conversations that are already happening across campus about how to support the diversity of our student population. The nature of the workshop is discussion-based with plenty of opportunities for faculty to engage in deeper conversations with colleagues to examine topics including, but not limited to, identity and culture, social and institutional barriers, transparent assignments, and discussion facilitation.

As a co-facilitator of this workshop, I have noticed that our role involves more than just ID services; we have the responsibility to support faculty as they adopt and apply inclusive teaching practices. 

Co-facilitating the ITO Workshop

My interest in inclusive learning design and teaching is rooted in my personal and academic backgrounds. Coming from a diverse cultural and linguistic background (Ecuador) and through my academic experiences, I have realized that the instructor has a critical role in making students feel welcome, part of the class community, and above all seen, heard, and valued for who they are and what they bring into the learning spaces. However, I see the role of an ID as crucial in supporting the faculty’s instructional choices and facilitation strategies to ensure an inclusive learning space is created and sustained. 

My role in ITO is to co-facilitate the weekly activities, lead discussion groups, promote dialogue on inclusive strategies, and guide faculty in developing their inclusive teaching action plan. In co-facilitating this workshop, I recognize the need as an ID to be prepared, gather resources, contribute to the conversions, and even challenge some of the instructor’s perspectives, all with the goal to critically look at diversity and inclusion in its multiple aspects. Particularly for me, co-facilitating the workshop has been challenging yet rewarding. It requires me, among other things, to be more cognizant of the culture and nature of the U.S higher education system, aware of my own identity and its potential influence on my approach in the workshop, and my level of confidence in addressing sensitive topics.

Begin with Design

Gears, notes, stats
Design

As IDs, we collaborate with instructors in several ways. We provide ongoing instructional support to develop new online/blended courses or improve existing courses. We also discuss with faculty the challenges of the course and identify strategies to make the learning experience more engaging, relevant, meaningful and satisfying for students. At the same time, we help faculty identify opportunities to address diversity, equity, and inclusion concerns in the course. 

In preparing to support inclusive teaching practices, we begin at the design stage. For example, we can ask questions such as: 

  • What kind of content would need to be made more accessible (e.g., adding captions/subtitles to videos, describing images more explicitly, use of color). How UDL guidelines can be implemented?
  • What other relevant information/perspective is important to consider to achieve the learning outcomes?
  • How can the course activities promote students as contributors to the course?
  • Would the learning outcomes prepare students to interact and work with people from diverse backgrounds?
  • How do you envision DEI in the design of the course?
  • What resources can we include in the course to support students?

Then, we move to the facilitating stage. However, our role is not to tell faculty how to teach; instead, we help faculty think through inclusive actions that they can consider while teaching their courses. For example, when instructors create introduction forums, we can ask them about their approach to connecting with students, their level of comfort in sharing personal information, and ways to respond to students’ posts in order to make the connections more visible. Oftentimes instructors may not know how or when to establish connections with students beyond the introductions. At this point, we can suggest to faculty that sharing some personal experiences with students when discussing course content or when providing feedback in assignments is another strategy. Instructors don’t have to share many personal aspects upfront; as they teach their course, they can identify areas where it is pertinent to do so. These opportunities would make students notice the insttructors’ intention and action to building community. 

Another strategy to bring into the conversation about inclusive practices is the plan for supporting struggling students. For example, if instructors are concerned about students’ not completing assignments on time or being inactive in the course, they can reach out to these students through email, learning management system internal messages. Instructors can offer ways to support these students by considering flexibility in their assignment submission, providing additional resources, or directing students to student support services. 

It may seem that the preceding ideas relate more to the design stage than the actual facilitation. However, planning these strategies can happen during the design as faculty prepare for teaching in inclusive ways.

Examine Inclusive Teaching

To some extent, IDs also help with planning the facilitation of the course. Some considerations to support the facilitation stage relate to an examination of inclusive practices, social identities, structural barriers, self-awareness, and building connections. In assisting faculty with inclusive teaching approaches, IDs are challenged to see broader and detailed aspects of the learning experience. For one, it is critical for a truly inclusive course that the concepts of diversity, equity, and inclusion (DEI) are created by design. This means that we should not take these concepts as checklists that need to be checked off, plug-ins to be included, or band-aids to “cover” minor or temporary issues. We need to be clear on the definitions first to help instructors address them well in the design to be effective in the facilitation stage. An analogy to what DEI means is that of a dance where everyone is invited, contributes to the music, and has the opportunity to dance. In doing so, we need to examine inclusive teaching at deeper levels, with an understanding that inclusive teaching builds upon inclusive design.

A conversation with instructors about inclusive teaching practices can include the following aspects:

  • Forward-thinking: ask faculty about their teaching experience and what issues they faced that may need to be addressed during the design or facilitation of the course (e.g., flexibility in assignments, late work guidelines, assignment format).
  • Student-support resources: help faculty identify strategies or resources where they can reach out in case of need while taking the course (e.g., support coach, writing center, food and meant health services)
  • Sustaining instructor’s presence: help instructors with ideas about how they will keep their presence and connect with students throughout the course (e.g., discussion boards with personal/family photos, professional academic work, fun things). 
  • Assignment feedback: provide guidelines to instructors about leveraging technology to provide feedback.
  • Curate resources to support the design choices and to provide examples.  
  • Raciolinguistics-awarenes: help faculty identify and be cognizant of the use of language and cultural references that can promote or hinder developing community with students. 

We can also challenge preconceived perspectives on teaching and learning and promote inclusive teaching by engaging faculty in thinking about:

  • Whose voices are brought in the materials? 
  • How would students bring their knowledge, experiences, and contributions? 
  • How would the learning activities impact students’ learning in the class and their life outside the class? 
  • What is the language used in instructions, is it punitive or supportive? 
  • Who do the images in the course represent?
  • What is the language tone used to describe the course content?
  • Are the activities and assessments developed with a student deficit perspective?

Although it is the instructor’s decision to consider the diversification of their curricula, designers have the opportunity to advocate for students to see themselves represented in the course materials, especially those within minority groups.

Connections among people
Identity and community

I acknowledge that engaging in conversations with instructors about inclusive teaching is not an activity that happens easily. IDs should examine their own identities and the role these play in how they approach the design project and the working relationship with faculty. For instance, we could start by taking a step back and asking ourselves what social identities we hold and how these have shaped (or not) our experiences in life and work. In facilitating the ITO workshop, I have found myself constantly navigating through the intersection of these identities because these are complex, and at times, put me in vulnerable positions when working with faculty (e.g., language, gender, age, ethnicity). At the same time, these identities can also help us guide instructors about the best ways to provide support systems for all students. We can help instructors be more aware that students hold social identities too and may face micro- and macro-structural barriers that can impact their online presence and interaction. One aspect that I have encountered with many instructors is that they believe that once their online/hybrid course is developed, they can’t make changes. Here is where the question “can we have a conversation and a plan to support these students?” is critical to help faculty know that if needed, they can make adjustments to their instructional decisions. For example, instructors can consider flexibility and offer students some leeway to complete assignments at a later time.  

Further, I am aware that we don’t work in silos. For instance, at OSU Ecampus, the ID team is growing to incorporate more colleagues from different experiences and backgrounds. In providing support to faculty, it is important to engage with and rely on our colleagues (internal or external) for insights, practices, and resources to respond better to the demands of a course design, especially if there is interest in addressing inclusive excellence. In doing so, we reach out, we connect, we expand our ID toolkits to learn how best to provide ongoing instructional design support. Our course design enterprise becomes stronger when “we learn to professionally grow and design together” in a systematic way that allows us expand our skills and experiences; raise from our failures and cement our successes. 

We know that the instructional design field connects with many other disciplines and as such, we should observe and learn from other disciplines to support the work we do. Several instructors may have different worldviews and experiences about teaching and learning in their disciplines (e.g., STEM) and may be reluctant to consider alternative means of assessments. It may be worth talking with faculty about their guidelines and expectations for discussions and assignments as students from diverse cultural backgrounds may have different experiences that value more cosmovisions than traditional western perspectives. It is worth exploring with instructors how they would approach or address issues related to supporting these students during the course.   

Debrief for Reflection

Paper notes about creativity and reflection
Debrief

A practice that has been beneficial when facilitating the ITO workshop is holding debriefing sessions with the lead workshop facilitator. These sessions help us be on track, talk about any challenging or surprising situations, determine our plan of action for subsequent weeks, and observe the evolution of instructors’ ideas and perspectives on inclusive teaching. In a way, these debriefs promote self-reflection and forward-thinking. While it is not a common practice for many, IDs perhaps can have a midterm check-in with faculty to let them know that we are “with them” supporting their online/hybrid teaching. In addition, it can be beneficial to conduct debriefs after the instructor teaches the course to better understand their design and facilitation experience. Most importantly, it can be beneficial to identify what inclusive teaching practices worked well, how students responded to the inclusive strategies, and what areas need further development. IDs can document these experiences and gather data more intentionally to further enhance efforts for inclusive teaching.    

As a final comment, I would say that the ID role is multifaceted. We not only provide ongoing instructional and technological support but we also promote a student-centered experience where the needs and voices of all our students are considered throughout the design and facilitation of the educational experience. And we can do that by helping raise awareness of the layers of opportunities and barriers that many students face. We share the responsibility of inclusive teaching. 

References

  • American Psychological Association. (n.d.). Inclusive Language Guidelines. https://www.apa.org/about/apa/equity-diversity-inclusion/language-guidelines
  • Chatterjee, R., Juvale, D., & Jaramillo N. (2018). Experiences of Online Instructors through Debriefs: A Multi-Case Study. In AECT Proceedings.
  • Ecampus. (n.d). Mision, Vision and Values. [Website] 
  • Ecampus. (n.d). Online Teaching Workshops and Events. [Website] 
  • Ecampus. (n.d.). Innovate & Integrate: Plan for Inclusive Excellence. [Website]
  • Fiock, H., & Garcia, H. (2019). How to give your students better feedback with technology. [Advice guide]. 
  • CAST. (n.d.) UDL Guidelines. [Website] Robinson, M. (April 9, 2020). Approaches to Instructor Introductions. [Blog]. 
  • The University of Michigan. (n.d.). Defining DEI. [Website] 

In your work as an instructor or instructional designer, what kinds of course design problems have you been trying to solve lately? Perhaps there’s a discussion board assignment that you’d like to make more engaging, or maybe there’s a lab activity that students struggle with.


According to recent research findings published in the journal Nature, “…people are more likely to consider solutions that add features than solutions that remove them, even when removing features is more efficient” (Meyvis, T. and Yoon, H., 2021). In a course design context, this means we will probably reach for something we can add to our course to fix a problem: a shiny new tool we learned about at a conference, an extra video lecture, or an additional step for that lab activity that students struggle with. We do need to include quality tools and fresh media to our courses, certainly. However, because there is so much to cover in any given course, we should strategically subtract all unnecessary elements. The aforementioned Nature article has brought to my attention that I may be regularly neglecting the powerful design move that subtraction offers. As a result of reflecting on that, I’ve collected a few examples of how instructors and instructional designers can use subtraction in course design.

Subtraction example #1: Remove formal requirements from informal practice activities

Let’s take a look at a discussion board assignment as an example. Sometimes discussion boards are treated more like formal writing opportunities than discussions. For example, do you require students to not only respond to the prompt but also use a formal style of discourse and cite evidence in accordance with APA style guidelines and do so in a certain number of words? We don’t require students to use APA style or converse with a word count in our in-person discussions, so why would we do this in an online course (Darby, 2020)? Consider subtracting those formal writing requirements for discussion boards, and reserve the APA citations and formal requirements for polished writing assignments. That way, online discussions can be a place to practice and informally grapple with new concepts and ideas the way that face-to-face discussions are. Then, after students have a chance to work through topics in an informal way, they will be ready to try more formal tasks on the topic, such as constructing an argument and appropriately citing evidence according to a particular style guide.

Subtraction example #2: Reduce the frequency of office hours

If you hold office hours at a set time each week, and you notice that few students attend, consider doing away with the set weekly “office hours” altogether. Instead, invite students to make an appointment with you at least once during the term, at a time and in a modality that works well for them, or reduce the frequency of office hours to two or three timely sessions (optional attendance) per term, such as before each exam. Take questions in advance so that students too busy to attend can still benefit from the sessions, and post a recording of the session afterward in an announcement. According to Lowenthal, Dunlap, and Snelson (2017), less frequent but more focused office hours increased participation from students. Lastly, consider renaming your new infrequent office hours to something warm and inviting, such as “Coffee Break” or “Consultations” (Darby, 2019), which students may find more welcoming. Building in plans for facilitation and instructor presence in the early stages of course development allows faculty to focus more on teaching while the course is running and less on reactive problem solving.

Subtraction example #3: Dethrone teaching “folklore”

Teaching “folklore,” which John Warner calls the ineffective “practices handed down instructor to instructor” (p. 207, 2020), shows up uninvited, particularly when you have been assigned a course to teach that you had no hand in developing. One example of teaching folklore is the stubborn assumption that serious scholars are gatekeepers for their fields. Evidence of this exclusionary approach may show up in the form of a stern, overly formal, or cold tone in a syllabus. Consider removing verbiage that conveys a cold tone, since we now know that warm-tone syllabi encourage students to reach out to their professors (Gurung and Galardi, 2021). Another example of this is inflexible class “policies” that reflect an individual instructor’s preferences and not university policies. Consider reviewing the policies stated in the syllabus and delete any that are not aligned with actual university policies. Further, the idea that students must achieve a level of eloquence and scholarly sophistication on par with faculty in order to be considered for a grade of “A” on an assignment is another example of this. Evidence of this type of folklore could be found in rubrics with benchmarks that are nearly impossible to achieve. The element that could be subtracted here is not the rubric, but rather the specific language in the rubric that makes it impossible for students to succeed in the assignment. Neuromyths, which are false beliefs about the brain and learning, could also be included in the category of teaching folklore. If you spot neuromyths in a course, remove them. In summary, if you spot one of these ineffective teaching folklore elements in your course, consider removing the “folklore” item.

For this design challenge, try subtracting ineffective design elements before adding new items to solve course design problems. If you are unsure if something should stay or go, ask yourself what purpose this element serves in the course. It should then become clear whether the item belongs or needs adjustment. Even small adjustments can transform learners’ experiences. What have you removed from your course? Share how the process was for you by leaving a comment.

References:

Blum, S. D. (Ed.). (2020). Ungrading : Why rating students undermines learning (and what to do instead). West Virginia University Press.

Darby, Flower. The Secret Weapon of Good Online Teaching: Discussion Forums 6 ways to lead meaningful class discussions in an asynchronous online forum. August 24, 2020.

Darby, Flower, and James M. Lang. Small Teaching Online : Applying Learning Science in Online Classes, John Wiley & Sons, Incorporated, 2019. ProQuest Ebook Central, http://ebookcentral.proquest.com/lib/osu/detail.action?docID=5780349.

Created from osu on 2022-01-18 23:50:41.

Gasiewski, J.A., Eagan, M.K., Garcia, G.A. et al. From Gatekeeping to Engagement: A Multicontextual, Mixed Method Study of Student Academic Engagement in Introductory STEM Courses. Res High Educ 53, 229–261 (2012). https://doi.org/10.1007/s11162-011-9247-y

Gurung, R. A. R., & Galardi, N. R. (2021). Syllabus Tone, More Than Mental Health Statements, Influence Intentions to Seek Help. Teaching of Psychology. https://doi.org/10.1177/0098628321994632

Lowenthal, P. R., Dunlap, J. C., & Snelson, C. (2017). Live synchronous web meetings in asynchronous online courses: Reconceptualizing virtual office hours. Online Learning , 21 (4). https://doi.org/10

Meyvis, T. & Yoon, H. (2021). Adding is favoured over subtracting in problem solving. Nature.

Shi, T. Debunking Neuromyths and Applications for Online Teaching and Learning: Part 1. February 13, 2019. Ecampus Course Development and Training Blog.

Warner, J. “Wile E. Coyote, the Hero of Ungrading” from Chapter 13 of Ungrading.

Introduction

Co-Authored by Benita Blessing

Relationships matter for successful collaborative work. Yet, when it comes to online/ blended/hybrid course design, development often begins with a focus on course content, assuming that the collaborative relationship between faculty and instructional designers is secondary to the design process (Tate, 2017). If we care about student success, we must turn our attention to the ways in which effective collaborative relationships among design partners contribute to the course feel — that is, the online learning environment as perceived by students. In our recent OLC presentation, we proposed an interactive strategy for developing collaborative relationships between faculty and instructional designers based on curiosity, enthusiasm, and mutual respect. 

Faculty and instructional designers often find themselves at cross-purposes. The design process expects two groups of experts to bring their unique perspectives and skill sets together in course creation, without providing instruction or support for the kinds of intentional shared knowledge transmission and production necessary for collaboration (Richardson, J. C., et al., 2018). In fact, faculty buy-in to a collaborative working relationship ranks as the number one obstacle to instructional designers’ success (Intentional Futures, 2016, pp. 3, 15). Institutional frameworks must be in place that set up faculty-instructional design teams for success, so that together they in turn can set up students for success. 

We suggest that fostering curiosity in each other’s disciplinary norms and approaches serves as  an igniting spark for establishing effective instructional designer-faculty autonomy supports. In this way, relationships begin with trust, mutual respect for professionals’ expertise, and socioemotional growth. 

ID-Instructor Cooperative Instrument

To aid in this process, we developed an ID-Instructor Cooperative Instrument for individual, flexible needs of both parties. Through a series of definitions and short prompts, users can see similarities and differences between their viewpoints on topics like student success, well-designed courses, and course feel. Feel free to use the spreadsheet linked above or this list of questions:

  1. Course feel: Name up to 5 keywords that describe how you want the course to feel.
  2. Student interactions: List the kinds of interactions your students will encounter in your course. Feel free to list them in order of importance, or to modify the categories. 
    1. Teacher ⟷ Student
    2. Content ⟷ Student
    3. Student ⟷ Student
  3. Definitions:
    1. How do you want students to define success in this course?
    2. How do you define success in this course (for yourself and/or students)?
  4. Working Together:
    1. Name your best course — one you have designed, taught, taken, etc.
    2. Name a course activity you are proud of, or one you would like to be proud(er) of.
    3. Identify 3-5 keywords or phrases that describe your working style.
  5. Anything else you would like to note?

Initial Feedback

In our OLC presentation, some session attendees were purely instructional faculty, while others worked full-time in instructional design. Many people served in joint roles, including some administrative responsibilities for facilitating course design, or had started their careers in one area and then switched roles. Despite these different backgrounds, almost everyone agreed with our assertion that lack of mutual respect between faculty and instructional designers negatively impacted their ability to create and deliver high-quality courses. 

During the presentation, we enjoyed seeing the enthusiasm and excitement from participants wanting to share their own stories and experiences. Working through the instrument questions as a group for this session was engaging for both participants and for us as presenters. Participants were able to quickly and clearly pick up the instrument and begin to share their ideas right away. Feedback both during the interactive presentation and during the Q&A suggests that our instrument serves the purpose we created it for: to get faculty and IDs excited about talking with one another about teaching and course design. 

Conclusion & Getting Started

We advise other faculty and ID teams to rethink their working relationships, starting with curiosity about each other’s experiences and hopes for the course and their future students. Administrators — who often need to increase faculty buy-in to course development programs, and help instructional designers meet faculty where they are in their pedagogical experience and comfort levels in online instruction and design — can play an important role in encouraging design teams to take the time to work through the kinds of questions and conversations outlined in this tool. The road to pedagogical expertise is often varied, windy, and complex, for everyone involved. When the course design process focuses on growth and learning for the faculty and ID, it leaves a positive mark on a course that reverberates for the students experiencing that online space.

We invite faculty and IDs to get curious about their counterparts. If there is not currently an intake meeting for faculty and IDs at your institution, you could share this instrument either for a one-on-one meeting, or with a dedicated pedagogy session through your Center for Teaching and Learning and discuss how it could be a starting point for a collaborative working relationship. If there is already an intake meeting that is part of the course design process, think about bringing in aspects of this instrument that might be missing from that session. 

If you are an administrator, suggest that your faculty or IDs spend some time at the beginning of a project getting to know one another. You might even help spark some curiosity by including a professional introduction — what excites you about having a particular instructional designer or faculty member working on a specific course or program? What can you share about the unique experiences of your faculty or IDs that would help start that initial conversation?

We hope that this instrument will be a tool you can use as new course developments begin, whether you are working with a new collaborator or wish to get to know someone better that you have worked with previously. We would also be interested in continuing to learn about faculty and instructional designer relationships. If you have feedback, comments, or experiences you would like to share, we invite you to leave a comment on this blog post or reach out to us via email.

References

Intentional Futures. (2016). Instructional Design in Higher Education: A report on the role, workflow, and experience of instructional designers.

Richardson, J. C., Ashby, I., Alshammari, A. N., Cheng, Z., Johnson, B. S., Krause, T. S., Lee, D., Randolph, A. E., & Wang, H. (2018). Faculty and instructional designers on building successful collaborative relationships. Education Tech Research Dev 67: 855–880.

Tate, E. (2017). Easing Instructional Designer-Faculty Conflicts. Inside Higher Ed.

Copyright, Creative Commons, Public Domain, Fair Use… what are they and how to use them correctly? You might be a course creator in need of images to use in your materials. Or you could be an author wondering how best to share your work. This post features a brief interactive lesson on these concepts, along with recommended resources that you can explore to learn more.

You can navigate the lesson by answering the prompts or by using the menu. Click on the image below to get started!

The Educator's Guide to Copyright - Begin

Do you have any other resources that you found particularly helpful? Share them with us!

Subject matter experts in many fields have embarked on authoring projects with the goal of replacing traditional published texts or customizing content for specific learners’ needs, yet large-scale creation of open textbooks or series designed for language learners has been slower to gain traction (Blyth and Thoms, 2021). Efforts in this area have largely been limited to adapting existing OER materials (5R activities) for specific learning contexts or piecemeal creation of online activities to provide reinforcement of isolated language skills. Part 1 in this series outlines the potential benefits, limitations, and challenges that programs and instructors face when undertaking large-scale authoring projects to address the needs of language learners. The purpose of this second post is to offer guidance for creating open source language texts and present a framework for getting started.

Language Acquisition as an OER Subject Matter

Before getting into the nitty-gritty of creating an OER for language learners, it is worth pointing out how this process differs from open authoring projects for other disciplines. While OER writing projects come with inherent challenges regardless of the field, authoring comprehensive language learning content presents a unique challenge. One reason for this is that language teaching and acquisition involves complex sequencing and scaffolding of skills, language items, and linguistic concepts unique to the field of language acquisition (Howard and Major, 2004). An effective resource must present language items not only in the established order of second language acquisition, but also at the correct level for the learners at hand. The “correct level” is fluid and influenced by many variables (first language interference, motivation, metacognitive skills related to the process of learning a language, fossilization of rules, literacy in the first language, prior knowledge and educational experiences, and so on). While, say, writing a history text also involves expert scaffolding to ensure that content builds on what came before, there are fewer moving parts to align, and presentation and sequencing can and will vary from one subject matter expert author to the next. Effective language learning materials, on the other hand, are more like a house of cards that relies on complex relationships between a variety of aspects of the target language, language input, learning context, and characteristics of the learners themselves. 

Language acquisition occurs when input is just beyond what students understand of a language (known as comprehensible input i + 1), so writing materials that consistently hit the sweet spot for learning is tricky even for the most seasoned language educator. In addition to presenting language in a specific sequence and at the appropriate level, authors must also consider how much new language content is enough at each stage and how to introduce, recycle, and reinforce this language through engaging and original texts as well as audios that present authentic and relevant contexts. All of this new content must then be aligned to learning outcomes related to both language form and function. Learners need not only the nuts and bolts of the language, but pragmatics are equally important—how is the language used in specific contexts and with a variety of interlocutors? What models will convey this information accurately in a way that is accessible at different levels of proficiency? 

Understanding the social aspect of language is as important as the grammar and structure. Language proficiency involves much more than speaking and listening in a new language. All of the linguistic aspects must be delivered via content that also serves as a vehicle for familiarizing learners with the cultural and social contexts where the language is spoken. This should be done in a thematic way, weaving in social justice issues in a timely and relevant manner, sensitive to the complexity of the issues at hand. The author(s) must also be able to write engaging texts that present level-appropriate target grammar, vocabulary, and cultural information in activities that build upon each other or recycle the language previously taught. In addition to being linguistically sound, these original texts and audios must also demonstrate awareness and care for representation, integrating cultural and social justice topics relevant to the diversity of cultures, communities, interests, and social issues of a variety of speakers of the target language. 

Creating language materials that incorporate all of these considerations requires a broad skillset beyond expertise in teaching the subject matter. Significant professional development and exploration may be necessary before embarking on expansive authoring projects for language learning. With careful coordination and planning, and an understanding of the process and support required, language programs, instructors, and learners stand to reap long-term benefits from creative, relevant, inclusive, and dynamic open resources. What follows is a suggested process and a sample framework for undertaking open source textbook production for language learning contexts.

Step 1: Survey of needs, resources, and intended uses

The first step in any authoring project is to identify the needs of a program and determine what kind of text will be used and how. This includes the extent of the textbook use within the department and also as a resource for the broader language learning community. A quality textbook resource can increase student autonomy and interest in language learning generally by providing accessible resources readily available to learners anywhere in the world (Godwin-Jones). At this stage, some questions to ask include: 

  • Who are your learners and what is their motivation for learning a new language? 
  • What kind of textbook needs to be replaced? What gaps do you seek to fill by replacing current text materials? 
  • How will the resource fit into the larger curriculum? 
  • Is the need for a single course text or a cohesive series to cover an entire level or multiple levels? 
  • Who is available to collaborate and what are their areas of expertise? 
  • What resources and support are available for the project?
  • How will time and resources be accounted for? 
  • What is the timeline for implementation?
  • Who will provide expert and outside peer review of the textbook materials? 
  • How will the textbook materials be maintained and updated over time to ensure long-term viability? 

Most language programs involve extensive faculty collaboration. Instructors teach multiple courses across various levels. As such, it is important to promote broad participation in the planning stage to encourage instructor input, address concerns, and determine the scope of the implementation (e.g., across courses, levels). Gathering input on content and soliciting expertise among colleagues increases faculty buy-in and ownership of new materials.

Step 2: Identify the scope of your project

Once the shape of the project has been determined, it is time to outline the specifics of the resource(s) to be created. Determining the scope involves identifying learning outcomes. These are often mandated by the program, but they might also need to be rewritten or revised by the authoring team. Both the Common European Framework of Reference for Languages (CEFR) and the American Council on the Teaching of Foreign Languages (ACTFL) provide guidance on proficiency standards for world languages. Beyond language outcomes, it is also important to identify what the content goals are. This may involve generating a master list of topics, social justice and cultural themes to be addressed, and so on. At this stage, identify subject matter experts and any professional development needs. Who will participate as part of the core authoring team? Who will be responsible for quality control and review? Keep in mind that creating, reviewing, building, piloting, and maintaining comprehensive open language materials requires a significant time commitment, even if the goal is to create a single course text.

See ACTFL World Readiness Standards for Learning Languages

Step 3: Collaborate on a framework scope and sequence

The importance of this stage cannot be understated, particularly when multiple authors and stakeholders are involved. Once the themes, topics, outcomes, and other aspects of the materials have been identified and divided up into learning segments (levels across a series, units of a text, etc.), it is time to write the scope and sequence, which is basically a detailed outline. This outline should clearly show how everything fits together and serves as a framework for authoring materials that weave together language function and form, grammar points, text genres, readings, audios, pronunciation, vocabulary, practice activities, interaction, cultural and social justice themes, topics, etc.—all with attention to a logical progression, order of acquisition, recycling of language items, and student engagement. 


Let’s take a language text for English language learners as an illustrative example. If the grammar point for a learning segment is the present perfect tense, what types of contextualized content elicits that structure naturally? Perhaps a short biography representative of one aspect of the culture can serve this purpose. Reading and audio texts might present a person’s life experience so far. This offers an opportunity to consider whose lived experience will be represented via this text. Which vocabulary items are crucial for using the language around this topic? How much vocabulary will be new and how much recycled? Using the present perfect form as an example, we might focus on a number of participial adjectives and the prepositions for/since (She has been interested insince…). Language teachers as subject matter experts should have no trouble identifying these items regardless of the target language—this is how SLA comes into play. They teach this content all the time. The challenge is in putting it all together across units. That is, in addition to the grammar, punctuation, pronunciation, and writing systems (depending on the writing system of the language at hand) authors need to consider how the language builds on what was previously taught, how much is enough to present in each segment, what the cultural and social topics to be woven into authentic texts are, etc. A good scope and sequence defines all of this. For this reason, settling on a solid scope and sequence will require extensive coordination across subject matter experts, departments (in many cases), and in all cases, several rounds of review and revision before any writing begins.

sample scope and sequence template
Fig. 1 presents a sample unit from a scope and sequence created for a text for learners of English (CEFR A1+ level). This structure is applicable regardless of the target language although there may be some differences depending on the characteristics of the language. For example, phonetic languages may require less focus on pronunciation while languages using non-roman script will need to build in instruction on writing systems. View an accessible version of this template.

Step 4: Write and build

Once a final scope and sequence is in place and an authoring team has been identified, it’s time to start creating materials. Some questions to guide this stage include: 

  • Who will write the text and audio scripts? 
  • Who will provide diverse voice talent for audio texts? 
  • Who will record and edit audio? 
  • Where will the content be hosted and who will create it? (If using a tool such as Pressbooks, consider training for materials developers.) 
  • What platforms will be used for any interactive content? (H5P, Quizlet, Playposit, etc.) and who will build these? 
  • Where will the interactive repository be stored? 
  • Who is responsible for acquiring Creative Commons images and maps?
  • How will accessibility be ensured? 
  • What learner analytics will be gathered and how?

Because most of the activities in a learning segment tend to spring from the reading and listening input, it may be helpful to start with writing all of the texts for a level or course before creating the rest of the content. Audio and written texts must expose learners to a wide range of genres and text types (Tomlinson, 2012), so it may be useful to start by generating a list of genres to be covered. The texts, whether they are original or curated from online sources, must be reviewed and revised or adapted to ensure they contain the necessary language at the appropriate level, generate interest, employ the intended tone and voice for the genre, follow identified themes, incorporate social justice and cultural topics, and are accurate (in the case of non-fiction texts). If the content is curated, it needs to be reviewed for copyright and accessibility. 

Throughout the authoring stage, frequent check-ins among authors and reviewers can help to ensure quality, authenticity, inclusivity, and adherence to the determined scope and sequence. 

Step 5: Review and revise

Just as at every other stage of the process, peer reviews and revisions should be coordinated so that there is continuity in the editing process. It is important to enlist the help of internal and external subject matter experts. Assign different review tasks (big picture reviews of content and continuity along with detailed reviews of the language presentation) and provide each with review rubrics or guidelines to streamline feedback. External reviewers outside of the organization can help provide neutral insight. Enlisting the help of those with expertise in social justice topics, regional cultural perspectives, and different varieties of the language can help ensure accuracy, representation, inclusivity, and engagement. Be sure to review feedback as a team to reach an agreement on how to approach revisions to draft materials. 

Here is a sample rubric for reviewing original course materials, but rubrics should be adapted according to the scope and sequence and goals of each project.

Step 6: Implement and iterate 

Finally, it is time to pilot your new OER, but you aren’t done yet! Deliver the content to learners and collect their feedback as well as input from your teaching team. Keep in mind that an OER can be a work in progress, and one advantage of an open textbook is that it can be an evolving resource. Each iteration should involve coordination and input from the team who will be using the materials. Share your new resource widely. A high-quality OER opens the door for resource sharing with a broad community of colleagues, building visibility for the language program and lending credibility among colleagues around the world for the subject matter expert creators (Blyth and Thoms, 2021). 

Step 7: Create a plan for long-term viability: updating materials, quality control, and access

While creating an open source textbook for language learners can be a continually iterative process, once the new materials reach a point of stability and all stakeholders are satisfied with the product, authors or departments need to create a plan for maintaining the materials. Unlike costly textbooks which quickly become outdated, open access resources are easier to update (once the initial investment in time and resources has been made), save students money, and expand access to learners everywhere. The key is to create a plan for longevity so that updates are systematic, incorporate learner and instructor input, and are reviewed for quality control. The beauty of an OER for language learning is that it offers the opportunity to democratize teaching and learning by being responsive to the changing landscape of social justice education, shifting cultural influences, evolving characteristics of language learners, and distinct learning contexts.

References 

American Council on the Teaching of Foreign Languages (ACTFL)

Common European Framework of Reference for Languages – Companion Volume (2020)

Blyth, C. S., & Thoms, J. J. (Eds.). (2021). Open education and second language learning and teaching: The rise of a new knowledge ecology. Multilingual Matters. https://www.multilingual-matters.com/page/detail/?k=9781800411005

Godwin-Jones, Robert. “OER Use in Intermediate Language Instruction: A Case Study.” CALL in a Climate of Change: Adapting to Turbulent Global Conditions – Short Papers from EUROCALL 2017, 2017, pp. 128–134., https://doi.org/10.14705/rpnet.2017.eurocall2017.701. 

Howard, Jocelyn & Major, Jae. (2004). Guidelines for Designing Effective English Language Teaching Materials. 

Tomlinson, B. (2012). Materials development for language learning and teaching. Language Teaching, 45(2), 143–179. https://doi.org/10.1017/S0261444811000528

This blog post is an Instructor Spotlight authored by Xiaohui Chang. Xiaohui is an Associate Professor of Business Analytics in the College of Business.


Introduction

Teaching an online course can feel like a solitary experience, and it can be isolating for students as well. Don’t we all wish we could get to know our students better? In this post, I’ll share some of my teaching practices that help me connect, support, and engage our online students. 

First, a little background about my teaching, especially online teaching. I have been heavily involved in undergraduate and graduate teaching since 2014 and have taught more than 2000 students (2047 to be exact) under a variety of teaching modalities including traditional face-to-face classes, online courses with Ecampus, synchronous class sessions due to COVID-19. The courses I teach are mostly quantitative, including business statistics and business analytics. Since my first online class in Summer 2017, I have delivered 8 online classes with 347 students in total. Besides my extensive online teaching experience, I have attended many workshops to improve my skills, had numerous productive conversations with colleagues and Ecampus instructional designers, and acquired knowledge in theory and practice from books and websites. Most importantly in the past several years after developing the tricks and practices described below, I have put them to the test in my online classes.

Most of my practices revolve around one key idea: provide proactive support to students, which is also advocated by Ecampus in their Online Teaching Principles. The two principles that touch on this type of proactive support are (1) Reach out and (2) Refer and Cultivate Inclusion.

What does this look like in action? In this post, I will share some examples of how I apply these principles to demonstrate care, connect with students, and proactively support those that may be struggling. My hope is that other instructors will find methods that resonate and work for your students as well. 

Employ Empathy Statements in Email and Other Communications

Empathetic emails and other communications are essential in establishing supportive interactions with students but they don’t get the amount of attention and effort that they truly deserve. First of all, emails are undoubtedly the most popular tool used by students to connect with faculty. On a 5-point Likert-type (1=never, 2=sometimes, 3=about half the time, 4=most of the time, 5=always), emails are rated 3.53 which is the highest among all tools used. Online instructors spend hours responding to student emails every day. I receive an email like the following anywhere between once a week to a few times each week.

“I am sorry for reaching you so late … I just realized this issue now with all of my classes. I might have been distracted by … at the moment, causing me to lose certain grades, but I am trying to be more attentive moving forward … Is there any way I could still get points for my missing assignments? Thank you for your understanding, and I’m sorry again for the trouble.”

Quote from student email

In face-to-face interactions, I try to be straightforward. My natural response to an email like this would simply be a description of the student’s missed assignments and a discussion of the late penalty policy in this course. After drafting a response email, I try to pause for a while, re-read the student’s email, and try to put myself in their shoes. 

After teaching at OSU for a few years, I noticed that many of our students are shouldering multiple roles and responsibilities while attending school full time. According to the 2020 OSU survey collected from a total of 1,190 students, close to 47% of the students are working full time, 20% are working part-time, and 29% are caregivers to a child or a family member. A few of my students have been serving in Afghanistan while taking my online classes. Students’ commitments outside of class increased even more during this unprecedented COVID era. I doubt I would do a better job than my students who are wearing multiple hats in staying focused in all of these courses and keeping track of tens of due dates every week. I strongly believe that getting into an empathetic mindset not only helps me relate to them, listen to their stories, and feel their frustration, but also makes students feel that they are not just another number. In my final response to the aforementioned email, I start my reply with a paragraph like the following and discuss the missed assignments and late penalties in the second paragraph.

“Sorry to hear that you’ve been distracted by …. I understand that it can get quite difficult to stay on top of everything at the moment. Please don’t hesitate to reach out to me or the Ecampus academic and student support services if we can be of any help to you. We are here to support all of our students to succeed.”

Instructor email response

This additional paragraph takes very little time to write but carries a long way to foster a supportive online learning environment. Some of my students shared this feedback in my teaching evaluations.

“For someone that is off-campus, this was a great feeling that I wasn’t just another student, I almost felt as if I was her only student, that’s what that little note meant.”

Quote from student evaluation

I highly recommend all online instructors to consider using empathy statements in their emails and other communications with their students. They mean more to your students than you believe. You can find more information about empathy in online instruction via Michelle Pacansky-Brock’s Humanizing Infographic and in the Humanizing Online Learning blog post by Tianhong Shi.

Restructure Office Hours – “Ask Me Anything Hours”

Research studies have shown that high-quality student-faculty interactions are linked with many benefits ranging from academic success to student retention (Kuh et al. 2010, Tinto 1997).

For online classes, besides email messages, virtual office hours are another useful way to engage student and faculty interactions. Nevertheless, in the 2020 OSU Survey, when asked which tools they use to communicate with faculty, the average score for emails was 3.53, compared to a mere 1.59 for virtual office hours. Smith et al. (2017) recommends that faculty and higher education institutions “make it explicit what students might get out of office hours”, “create nurturing classroom environments by promoting friendly and dedicate attitudes toward teaching among faculty,” and “openly and proactively promote office hours.” Because many online students are not aware of the purpose of office hours, following the suggestions from my colleague, Dr. Jason Stornelli, I have renamed all my office hours to “Ask Me Anything Hours” to make the sessions informative and inviting. I have also tried to proactively promote these sessions through Canvas announcements, groups emails, and one-on-one emails. The student attendance rate has gone up since then. This further cultivates a supportive and welcoming environment for the students, inciting responses such as the following:

I never got to take advantage of the office hours, but I’ve never had an online instructor who encouraged visiting them so much, which felt very inviting. I always felt like I had a voice and was cared about.

Quote from student evaluation

Provide Constructive and Personal Feedback for Students to Reflect and Improve Upon

Many of my students also appreciate the personal feedback they received after the exams and some important assignments. Modern technologies including grading rubric and speed graders in Canvas have expedited grading significantly, but may limit the personal and constructive feedback from the instructors. For online classes, personal feedback is particularly important because it provides learners with valuable feedback in which to inform, reflect, and adjust their learning. In my classes, I first organize all exam questions according to their modules. After students complete the exam, I go through every student’s exam and identify their individual points of weakness, i.e., the modules and the types of questions that they would need to improve upon. I also offer an extra credit assignment for students to make up some lost points from the exams; this will not change students’ grades substantially but offers an opportunity and an incentive for students to practice and learn from their mistakes.

I have never had a teacher email me personal feedback about one of my midterms. I went over the modules you said I should work on, and it really helped me on the final. The extra practice problems were very useful in not only raising my grades but also grasping the subject better.

Quote from student evaluation

Periodically Check in with Students Who Are Behind

Checking in with students who may be struggling in the class throughout the term plays a critical role in supporting our students. This has been made easier than ever by Canvas LMS. Under the Canvas gradebook, for each assignment, we can email those students who failed to submit an assignment or scored less than a specific score. For online classes with many assignments due every week, it becomes challenging to keep track of all the due dates even with the assistance of automatic to-do reminders from Canvas. In my emails, I also encourage students who are falling behind to seek assistance either from me, our Teaching Assistant, a private tutor, or TutorMe, which is an online tutoring platform for currently enrolled OSU Ecampus students, and connects them with live tutors in under 30 seconds and 24/7. Sometimes students are not aware or just forget about the many assistance and resources offered in this class. 

Online students often feel invisible and insignificant. They need to be seen and valued by instructors. Many of the practices outlined above can be easily done and are essential in fostering a supportive learning culture and ensuring the success of students. I hope you try out some of these practices in your online classes and find at least one of them helpful for you and your students.

Infographic created by Brittni Racek via Venngage

Feel free to contact me at Xiaohui.Chang@oregonstate.edu as I am always eager to hear your feedback and suggestions. Let us connect with and support each other in this online teaching journey as much as we do with our students.

Sources

A group of instructional designers at Ecampus participated in a book club reading “Ungrading” (Kohn & Blum, 2020). We learned many creative ways of designing assessments through participation in this book club. If you happen to be searching for ideas on designing or re-designing assessments in your teaching, we would highly recommend this book!

The idea of “Ungrading” may sound radical to many of us. Yet instructors at all types of educational institutions have tried ungrading in many different courses, ranging from humanity courses, to STEM courses, and from primary education to higher education. Starr Sackstein (author of Chapter 4 “Shifting the Grading Mindset” of the book) encourages educators to consider “ways to adjust small things in the classroom that will lead to important growth for students”. And this suggestion of starting small is coherent with what James Lang proposes in his book “Small Teaching” (Lang, 2016) and Thomas Tobin’s +1 strategy for implementing new teaching and learning strategies (Tobin & Behling, 2018). Sackstein provides a table comparing the grades vocabulary that focuses on judgement or criticism, with the non-grade vocabulary focusing on assessing and opportunity for improvement.

In chapter 5, Arthur Chiaravalli proposed a way for teaching without grades: Descriptive Grading Criteria, such as A for outstanding, B for Good, C for Satisfactory and I for Incomplete. Do you remember elementary school report cards that use E for Excellent, S for Satisfactory, and NI for Need Improvement type of categories? I think that is exactly what descriptive grading criteria represent. 

In chapter 7, Christina Katopodis and Cathy Davidson offer a new approach to start a new term/semester by asking students:” What is Success in this class for you? And How can I help you achieve it?” (p. 107) Katopodis and Davidson also remind us the importance of explaining why when you challenge your students to take their own learning seriously and give students opportunities for metacognitive reflections about the learning activities themselves. Katopodis and Davidson also offer a model of contract grading for Twenty-First Century Literacies and a model of collaborative peer evaluation. Students’ grades in the course come from self-and-peer evaluations using detailed evaluation forms. 

In chapter 8, Christopher Riesbeck described his critique-driven learning and assessment design of do-review-redo submission process for his intermediate-level programming course. I have used similar approach in my own teaching before and it works very well for any course with manageable number of students. The advantage for this approach is every one of your students can improve their first submissions based on feedback they receive from the instructor. The disadvantage for this approach is the potentially extended time instructors may spend on providing the feedback and reviewing the submissions and re-submissions. The key to this assessment method is making sure that the workload of providing feedback and reviewing revisions is manageable. In chapter 9, Clarissa Sorensen-Unruh provided her experience of using ungrading in her organic chemistry II course, giving students opportunities to practice evaluating their own work.

And that is only snippets of what I took away from a few chapters from this book. Many resources about ungrading outside the book were shared during our book club meetings, such as two-stage exams, group exams  and public exams. To answer a common question that ungrading practices may fit humanity courses more easily, Cyndie McCarley shared “Grading for Growth” blog written and maintained by two math instructors Robert Talbert and David Clark. To learn about all the creative assessment design methods introduced in this book, read it yourself either through library ebook or get a hard copy and enjoy reading, designing and experimenting! 

References

Kohn, A. and Blum, S. (2020). Ungrading. West Virginia University Press. 

Lang, J. (2016). Small Teaching. Jossey-Bass. 

Tobin, T.J. and Behling, K.T. (2018). Reach Everyone, Teach Everyone. West Virginia University Press. 


Each year, the Oregon State University Ecampus Research Unit funds projects, up to $20,000 each, to support the research, development and scholarship efforts of faculty and/or departments in the area of online education through the OSU Ecampus Research Fellows program.

This program aims to:

  • Fund research that is actionable and impacts student online learning
  • Provide resources and support for research leading to external grant applications
  • Promote effective assessment of online learning
  • Encourage the development of a robust research pipeline on online teaching and learning at Oregon State

Fellows program applications are due Nov. 1 each year. If you are interested in submitting an application, reach out to Naomi Aguiar, the OSU Ecampus assistant director of research. Research Unit staff are available to help you design a quality research project and maximize your potential for funding.

Many Oregon State colleagues have had transformative experiences in this program.  A Fellows study funded in 2020 highlights the ways in which these projects have advanced research in online/hybrid education, as well as Fellows’ programs of research.

Fellows program highlight

Funding recipients expand the inclusivity mindset of computer science students

Lara Letaw, an experienced online instructor and lead researcher from Oregon State’s School of Electrical Engineering and Computer Science, partnered with Heather Garcia, an OSU Ecampus inclusive instructional designer on a research study called “Impacting the Inclusivity Mindset of Online Computer Science Students.”

Together with their team, Letaw and Garcia implemented an intervention that was designed to improve feelings of gender inclusivity among online computer science students and to train these students to develop more gender-inclusive software applications.

In this intervention, online computer science students experienced new curriculum developed by Letaw and Garcia’s team. The curriculum was based on GenderMag, a software inspection method for identifying and correcting gender biases in software. Curriculum for teaching GenderMag concepts can be found on the GenderMag Teach website. Students completed a set of assignments and, if they chose to participate in the research study, questionnaires about inclusivity climate, both in the course and in the computer science major. Students’ software design work was also evaluated for the use of gender-inclusive principles.

The image below shows examples of the cognitive facet values people (e.g., Letaw and Garcia) bring to their use of software, shown across the spectra of GenderMag facets (information processing style, learning style, motivations, attitude toward risk, and computer self-efficacy).

examples of the cognitive facet values people (e.g., Letaw and Garcia) bring to their use of software, shown across the spectra of GenderMag facets (information processing style, learning style, motivations, attitude toward risk, and computer self-efficacy).

Computer science students in the Ecampus courses Letaw and Garcia modified learned about their own cognitive styles and those of their teammates. They also built software that supports the cognitive diversity of software users. One student reflected, “Identifying my facet values was tremendously helpful [for articulating what had] been abstract… I feel much more confident.”

The results of their study showed that, overall, students felt included by the GenderMag curriculum (nobody felt excluded by it), it increased their interest in computer science, and it had positive effects on their team dynamics and self-acceptance. Students who completed the GenderMag intervention were also more effective in developing gender-inclusive software designs, and they reported greater recognition and respect for the diversity of software users.

The image below highlights what students considered when designing a software user interface before (left) and after (right) learning GenderMag concepts. As one student put it, “Now when I think of users using a piece of software I don’t picture them … just jumping in and tinkering … I am more aware that there are [people whose] interests in using a software … might not align with mine.”

what students considered when designing a software user interface before (left) and after (right) learning GenderMag concepts

As a result of this project, Letaw and Garcia published a paper in the ACM’s International Computing Education Research conference proceedings in 2021. This project contributed to a $300,000 National Science Foundation grant awarded to Oregon State’s Margaret Burnett, Letaw, and Kean University. With this funding from the NSF, they will partner on a project entitled, “Embedding Equitable Design through Undergraduate Computing Curricula.”

This Fellows project has also provided research opportunities for two female Ecampus computer science students (Rosalinda Garcia and Aishwarya Vellanki), a group that is typically underrepresented in STEM fields. Rosalinda Garcia successfully defended her honors thesis with these data in the spring of 2021, and Vellanki is currently working on her own.

Join the Ecampus Research Fellows Program

Learn more about the Fellows Program and what materials are needed to prepare your proposal.

reflection of hot air balloon over water(image from pxfuel.com)

Reflection assignments as an active learning strategy are commonly seen in humanities courses. The purpose of this writing is to share an example of how simple reflection activities can make a huge impact in two math courses.

MTH 251 Differential Calculus covers five units, with one exam for each unit, counting 14% of the final grade. Before students attempt to take the unit exam, they are assigned to read textbook readings, watch instructor-created lecture videos, work on Canvas-based homework assignment and Adaptive Learning based practice assignments in Knewton Lab online platform. After assignment due date expires, students are assigned to complete a weekly written homework reflection. The weekly homework and the weekly homework reflection together count for 14% of final grade in this course, weighing the same as each of the unit exams.

MTH 341 Linear Algebra I has ten weekly modules. Each week, students  read textbook assigned readings, watch lecture videos created by the instructor (Dr.   ), complete post-reading questions in quiz format, work on graded group discussion questions to solve math problems in small groups, complete written homework individually, and in the following week, complete a written homework response activity individually in discussion format.   

The written homework reflection in MATH 251 and the written homework response in MATH 341 are both reflection activities designed to optimize student learning success, through comparing their own homework solutions with answer keys and evaluate whether they did it correctly or incorrectly and analyze where they did it wrong and how to get it right. The purpose of such weekly reflection is to help students develop meta-cognitive skills related to their learning. By looking back at students’ own work and learning from their mistakes, they develop an understanding of what is the proper way to solve a problem and what is not the proper way for solving a particular math problem. It also prompts students to plan for proper action in the future and exercises students’ executive functioning skills (CAST, 2018). 

Here is what the instructions for the weekly reflection look like:
1. First answer the weekly prompt: Reflecting on the Unit 1 module, which topics did you struggle with the most?
2. Download the written homework solutions PDF: (Solution for each written homework in pdf format is attached here.)
3. Look over the solutions and compare to your submitted homework. Look for any problems where your solution differs from the posted solution.

    • If your solutions had one or more incorrect problems then in the discussion board please discuss the following:
      • why you struggled with certain problems
      • why each solution makes sense now
      • what your misunderstanding was
      • what will you do in the future when solving problems similar to these?
      • what strategies will help you?
      • what did you learn by making a mistake?
      • what did you learn from looking at the solutions?
    • If you are still confused about a problem, ask a question. DO NOT simply list which problems you got wrong.
    • If your solutions are all correct then in the discussion board please discuss the problem that you found the most challenging. Describe what specific tasks helped you to complete that problem. Be as detailed as you can about your solution process.

Students not only posted their own reflections, but they also comment on or answer other students’ reflections as well. Additionally, the instructor and the four TAs in the course responded actively to students’ reflections, which makes the reflection more valuable since students get encouragement, praises, or corrections from the instructor and teaching assistants. Again, feedback from experts is critical in the success of a reflection activity (Vandenbussche, 2018)

What Reflection Usually looks like and what reflection should look like

Image 1: How reflection usually looks like and How reflection should look like (Image Source)

Many students were reflecting on what they did wrong and asked for help. Some were reflecting on their time management in completing the homework assignments. And we were glad to see students completing homework, evaluating their own work, analyzing where they did wrong, and planning for future improvement. Overall, the purpose of this assignment is accomplished!

goal 1 complete

(Image by Dave_Here)

A great benefit that comes from these weekly reflection activities is increased or sustained homework completion rate. For MTH 251 winter 2021 week 1 to week 7, over 85% of students completed the weekly homework and the reflection activity on average. For MTH 341 Fall 20 week 1 to week 7, over 90% of students on average completed the weekly homework and the reflection assignments. All math teachers love to see their students practice with homework assignments before they attempt to take the quizzes or exams! And evidence-based research tells us that deliberate practice with targeted feedback promotes mastery learning (Ambrose et al., 2010).

So, if it works in math courses, it will work in Chemistry, Biology, Physics, Engineering and other STEM courses too! If you’re interested in implementing this technique in your teaching and have questions about setting it up, feel free to contact us. We’d love to help you figure out the easiest way to set it up in your course.

References

Ambrose, S.A., Bridges, M.W., DiPietro, M., Lovettt, M.C. , Norman, M.K., & The Eberly Center for Teaching Excellence at Carnegie Mellon University. (2010). How learning works: Seven research-based principles for smart teaching. San Francisco, CA: Jossey-Bass

CAST. (2018). UDL Guidelines. Retrieved from https://udlguidelines.cast.org/ 

Vandenbussche, B. (2018). Reflecting for learning. Retrieved from https://educationaltoolsportal.eu/en/tools-for-learning/reflecting-learning