A reader just asked about our post from nearly a year ago that suggested we’ll start a “jargon board” to define terms that we discuss here on the blog. Where is it?, the reader wanted to know. Well, like many big ideas, sometimes they get dropped in the everyday what’s in front of our faces fire to put out. But astute readers hold us accountable, and for that, we thank you.

So, let’s start that board as a series of posts with the Category: Jargon. With that, let me start with accountability, then. Often, we hear about “being accountable to stakeholders.” Setting aside stakeholders for the moment, what does it mean to “be held accountable”? It can come in various forms,  but most often seems to be providing proof of some sort that you did what you said you would do. TA few weeks ago, for example, a reader asked for the location of the board that we said we would start, and it turns out, we couldn’t provide it (until now). For other times, it may be paying a bill (think of the looming U.S. debt ceiling crisis, in which we are being held accountable for paying bills), or it may be simply providing something (a “deliverable”) on schedule, as when I have to submit my defended and corrected thesis by a particular date in order to graduate this spring, or when you have to turn in a paper to a professor by a certain time in order to get full credit.

In the research world, we are often asked to provide progress reports on a yearly basis to our funders.  Those people or groups to whom we are beholden are one form of stakeholders. They could be the ones holding the purse strings or the ones we’ve committed to delivering an exhibit or evaluation report to as a contractor, making our client the stakeholder. This blog, actually, is the outreach we told the National Science Foundation we’d do to other stakeholders: students, and outreach and research professionals, and serves also as the proof of such outreach. In this case, those stakeholders don’t have any financial interest, but they do want to know what it is we find out, and how we find it out, so we are held accountable via this blog for those two purposes.

All too often accountability is only seen in terms of the consequences of failing to provide proof.

But, I feel like that’s really just scratching the surface of who we’re accountable to, though it gets a lot more murky just how we prove ourselves to those other stakeholders. In fact, even identifying stakeholders thoroughly and completely is a form of proof that often, stakeholders don’t hold us to unless we make a grievous error. As a research assistant, I have obligations to complete the tasks I’m assigned, making me accountable to the project, which is in turn accountable to the funder, which is in turn, accountable to the taxpayers, of which I am one. As part of OSU, we have obligations to perform professionally, and as part of the HMSC Visitor Center, we have obligations to our audience. The network becomes well-entangled very quickly, in fact. Or maybe it’s more like a cross between a Venn diagram and the Russian nesting dolls? In any case, pretty hard to get a handle on. How do you account for your stakeholders, in order to hold yourself or be held accountable? And what other jargon would you like to see discussed here?

Exhibits in museums, how does one go about deciding on what topic to “run with” when designing a new exhibit? Who has this privilege? How is this decided? Well after many years within the walls of museums, it seems to come down to the all mighty dollar – who is willing to pay for what and for how long. An interesting point was brought up the other day that I had not thought of about front end evaluation – if the topic is already decided, then front end evaluation is not really happening. If true front end evaluation was happening, then the topic would not already be decided until the potential audience were surveyed for topics of interest. I had not thought about this in a long time. There is a large amount of what is termed “front end” evaluation conducted on the various aspects of various exhibits prior to the onset of constructing the exhibit, but if this true front end?

When I worked at a science museum several years back they went under a major renovation and expansion. The areas for renovation and themes for new areas were decided in a variety of ways. First was a general survey of the staff. Next was a review of the grants available at that time and the third was personal choice of the direct of the museum. I do not recall one time surveying the general population about topics of interest. Some of the exhibits turned out amazing from an insider’s point of view and are well received by the public. Others are not bad, but leave a lot to be desired from both insiders and the public.

My personal favorite is the kids room renovation. This renovation took the longest and was based on research. The person in charge of this surveyed several other science museums and conducted a thorough literature review. In addition, she observed the interactions of families in kids rooms for hundreds of hours. The result is one of the best younger aged focused play areas for families I have seen to date.

So what are your thoughts? How would you begin to design a new exhibit at museum?

-A simple hex map

-A bag of small rocks

-Two dozen tiny plastic dinosaurs

-Two 20-sided dice

-Nine six-sided dice

-100 poker chips

Deme‘s trial form is just about ready to emerge—marsupial-like—to finish its gestation outside the warm pouch of my imagination. Since its dramatic overhaul last year, the core concept has been consistent: a hex-grid tactical strategy game based on species interactions instead of the more traditional trappings of medieval fantasy and/or giant robot warfare.

The items listed above are the physical components for the game. Why tiny plastic dinosaurs? Because dinosaurs were the tiny plastic things Fred Meyer had on sale. At this early phase, it would be great to have a range of custom figurines to give the game any aesthetic properties I want, but ain’t nobody got time for that.*

This is prototyping, and if dinosaurs I have, dinosaurs I will use. The game, mind you, is not necessarily about dinosaurs. As a game, it is not necessarily about anything. I will tell people that a roll of the dice is a charge by a predator and a poker chip of a certain color is energy derived from food or an abstract representation of health. The dice roll could just as easily be a cavalry charge and the poker chips rubies, maps or small dogs. The elements that are most arbitrary are, in this case, perhaps the most important.

I’ll give you a personal example. When World War II first-person shooter games first became “a thing” with franchises like Call of Duty and Medal of Honor, I was a little put off. Making a game out of a real and recent conflict that caused so much lasting destruction and pain seemed crass… until I played a few titles. In most cases, the subject matter was handled with a level of respect and honesty I hadn’t expected, and much of that honesty was the recognition that this game is not like what happened, and no game ever could be. A game need not be instructive or technically realistic to spark interest and facilitate learning.

In basic mechanical terms, a historical shooter is very similar to a gonzo sci-fi shooter like Doom. The difference is in presentation—what we’ve decided the game is about. Doom, while challenging and entertaining, never left me thinking about anything of great human significance afterward. The Call of Duty franchise left me thinking of the reality behind its narrative.

The games were not meant to recreate the experience of war, but to let us talk about it. The cliché health packs and other FPS conventions, rather than appearing cheap and “unrealistic,” served as reminders that this was play—a safe, interactive diorama of something significant and terrible worth remembering. I found myself researching the Battle of Stalingrad and the human consequences of war for weeks after playing. I’d call that a free-choice learning outcome, and from a big-budget “recreational” game at that.

 

*Speaking naturally in front of a camera, especially following a stressful situation, takes a lot of courage. I think the funny thing about this video is not how Sweet Brown talks—though it’s often presented that way—but the fact that she nonchalantly lays bare and discards our unspoken expectations about how one speaks to a news crew, just by acting like a regular person. I have a huge amount of respect for that.

This past week at HMSC, we have been getting back to my old favorite – exhibit design and prototyping. Katie and I have been planning the prototype of the video booth that will go in to the new wave tank area, which is intended to capture visitor reflections when they test out their wave-resilient lego structures in the large tsunami tank.

 

 

 

The idea behind the booth is visitors will build and test their lego structures in the tank, and then have the chance to review footage of their “crash” via an overhead camera above the tsunami tank. The video booth will encourage visitors to reflect on their footage and video record their response. Eventually, the reflections we capture will be used to research how visitors reflect on design and test activities in an ocean engineering context.

Depending on the application interface that is being designed for us to run the video review and record capabilities, the prototype will start simple with a touchscreen device behind a curtained booth. We are hoping that “curtaining” the booth will give it an element of mystery for visitors, and hence a hook to use the exhibit – inspired by our lab group’s visit to the Science Factory last summer, where we played for a long time in a darkened booth that allowed us to explore photosensitive materials.

With the help of Becca and Susan’s interpretive expertise, myself and Allison are also in the process of working on some signage to help visitors explore how different construction materials will affect their lego structure wave-resilience. Mark had the idea to weaken different color legos to represent different materials resistant to wave impact, an idea which Harrison began experimenting with last spring. In this way, the weakened legos are models of different construction materials and, in essence, are weakened using a drilling tool so they have less “cling” to the base plate their fixed to during tank testing. Some are heavily weakened to represent wood, some only moderately to represent concrete, and some not at all to represent steel. The idea is to encourage visitors to experiment with differing “materials” and to generate hypotheses about material effect on design as they build and test their structures.

I love exhibit prototyping, so these tasks have been very enjoyable for me so far! I’ll post some pictures once these get out on the floor.

 

My dissertation is slowly rising up from the pile of raw data. After crunching survey data, working on checking transcriptions and of course working some inevitable writing this month, I’m starting the process of coding my video observations of docents interacting with visitors. I’ll be using activity theory and multimodal discourse analysis to unpack those actions, and attempt to decipher the interpretive strategies the docents use to communicate science.

This is the really interesting part for me here because I finally get the chance to break down the interpretive practice I’ve been expecting to see. However, what I’m still trying to work out at the moment is how micro-level I should go when it comes to unpacking the discourse and action I’ve observed. For example, in addition to analyzing what is said in each interaction, how much do I need to break down about how it’s said? For potential interpretative activities, where does that activity begin and end? There’s a lot of decisions to be made here, to which I need to go back to my original research questions for. I’m also in the process of recruiting a couple of additional researchers to code a sample of the data for inter-rater reliability of my analysis.

I’ve also been starting the ball rolling for some potential member check workshops with similar docent communities. The idea is to gather some feedback on my findings with these communities in a couple of months or so. I’ve been looking in to docent communities at varying aquariums in both Oregon and California.

So far so good!

OK… I owe you all an update from my very productive Brazilian trip and conference presentations. All in all things went really well. All of my 4 presentations were  very well attended and people were not just amazed by the research potential of the Cyberlab but also excited about the possibilities of my research in Brazil. I spent just as much time answering questions as I spent actually presenting, which I think is a good indicator (and yes I answered lots of questions about “IRB” related stuff although not actually called RIB in Brazil).

I was extremely impressed with the level of research being done there. While doing literature reviews here I had a very hard time finding stuff online and having access to citations I knew existed. There is a serious problem of visibility for Brazilian publications not only outside the country’s realm but also within the national research groups doing this kind of research. Therefore, I had a very erroneous idea about the status of museum learning research in Brazilian settings. I really thought they were further behind than they really are. This first international workshop of research in museum education in Sao Paulo was not only crucial for me to be able to network and get involved with the group of museum learning researchers in Brazil but, more importantly,  it gave me a clear understanding of the historical development of museum studies in Brazil, their advancements, challenges and needs for future research (which will immensely influence decisions on my research questions).

Overall,  the status of current museum learning debate is very similar to what we experience here in the US. The same kinds of challenges were put into perspective during the event. There were robust discussions about the definition of learning, the learning theories influencing frameworks for research, where many people referred to the contextual model of learning and YES our  well debated “Vygotsky” came to surface in one of the sessions I participated – THANKS SHAWN for theory meetings! The role of the museum as a “non-formal” setting (as they called instead of informal) and the role of its educators was also largely debated. It was brought up the need for more partnerships between formal and “non-formal” institutions, form more research to identify Brazilian museum common and uncommon audiences and develop strategies to bring scarce audiences such as general family groups to the museum floor.

They also want to shy away from research that only incorporate cognitive aspects of learning to also include affective, aesthetic and other important aspects of cultural and social upbringing, which lead to conversations about the need for more studies on mediation processes and tools, reflecting on practice and inclusion research. I would say “inclusion” is the hot topic at the moment and I may even infer that they have done much more in terms of inclusion research and action than the US has. I was very impressed with the level of knowledge  and experience coming from all participating groups which composed a very diverse audience by the way. Participants included college professors and researchers, graduate students, museum administrators, staff and educators, school teachers, journalists involved with science communication, social inclusion related professionals and so on.

It was an incredibly rich and eye-opening experience for me, putting interdisciplinary initiatives into perspective and raising the issue to everyone participating that more conferences, workshops, and other events as such are in great need for the museum learning research community in Brazil, in order for them to develop better ways of communicating, exchanging efforts and making research results and methodologies available and visible to all community.

I was able to meet my co-advisor and network with many other international and national professionals and graduate students in the field, some who are excited to cooperate with my research and work as mediators when I am not physically there. I am now part of the “GEENF”  – the translation of the acronym stands for “Non-Formal Education and Science Divulgation Research Group”. It was created in 2002 and it is associated with the Science and Math Education Department at the University  of Sao Paulo (USP), partnering with many museums and research institutions, National and International. Here is a link for more information in you wish to adventure into portuguese – http://www.geenf.fe.usp.br/v2/.

It was just great for me to realize I can have a job back home when I graduate, specially when they need many more trained, knowledgable and experienced professionals in the field doing research, partnering with international institutions for cross-cultural research and replication of methodologies applied elsewhere and use of state-of- the-art technology.  Creating a partnership between Hatfield and my research site (as off now the Ubatuba Aquarium in Sao Paulo) is not too far in the horizon for me anymore and, if it gets out of paper successfully,  it has the potential to bring great benefits to both sides involved. I will be applying for some grants here soon, wish me luck!

Susan