This FAQ page provides answers to common questions about the OSU Extension web upgrade project. This resource will be updated as needed.


General

 

What will be different?

The breadth and depth of content from across OSU Extension will be housed in one web framework (not a network of separate sites), organized around topics. Content will be driven by and managed by programs (via content teams), based on audiences and goals. Internal content (employee resources) will be on a separate site.

See strategies at a glance for details.

How can I stay up to date and learn more about the project?

The project blog is the primary resource for project information, FAQs, and status updates.

How can I share a question, comment, or concern?

Please contact the EESC project team, and we will reply as soon as possible. We want to hear from you. Your feedback will help us improve our communication plan and this project blog, especially the FAQs.

Will our new web presence be suitable for mobile devices?

Yes. OSU Extension’s new main web presence will have a mobile-friendly theme and design.

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Strategies, Process, and Timeline

What will happen to county sites?

Content teams are responsible for coordinating statewide to take stock of existing content, evaluate it, organize it, and begin entering it into the new website. This includes content on current county sites.

Counties will continue to have a presence in the CMS but will not be responsible for designing or maintaining a separate website. County landing pages will dynamically include contact information, staff directories, and relevant content.

When the new website launches, the old main Extension website, county sites, and program sites that share the same Drupal 6 platform will be archived and redirected to the new site.

What will happen to program sites?

Content teams are responsible for coordinating statewide to take stock of existing content, evaluate it, organize it, and begin entering it into the new website. This includes content on current program sites.

When the new website launches, the old main Extension website, county sites, and program sites that share the same Drupal 6 platform will be archived and redirected to the new site. Program sites that are currently housed elsewhere will remain live until relevant content has been integrated to the new website. Content teams, program leaders, and the project team will develop transition plans on a case-by-case basis.

 

When is this all happening?

See timeline and milestones for details.

Can I make changes to my existing site content now?

Yes. Any work you do now to improve content will help with what we are working toward.

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Sounds great, but…

What, exactly is content strategy? And why do we need one?

Simply stated, a content strategy guides plans for the creation, delivery, and governance of content. (Source: K. Halvorson)

The challenge is to curate and provide the content that our customers are looking for in a way that they want to receive it. While the idea of an “information clearinghouse” may sound appealing, too much content that is poorly organized, badly timed, and unresponsive to current interests is counter-productive.

Having a content strategy will provide a way to access and manage content locally, while sharing quality content more broadly and efficiently.

How will we create an integrated web presence when program areas have connections to our respective college websites? It seems there are pluses to keeping our college-based sites, but a more integrated connection is something we should be looking at.

Yes, we should look at an integrated connection. That’s why this is about working together on a sustainable plan (content strategy) for integrating, using, or transitioning content from the variety of sites in the OSU Extension web family.

If content is managed centrally, will there be delays in making time-sensitive changes, like calendar items?

No. Managing content centrally does not mean that all content will need to be added, edited, or reviewed centrally.

As we develop the content management system, we’ll evaluate the most efficient way to add each type of content.

And, this system will allow content (like calendar events) to be shared more broadly and efficiently—without having to manually add the same thing to multiple websites.

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