The Division of Outreach and Engagement is excited to welcome Mark Kindred in our newly established Salesforce developer position. Mark comes to O&E from our cousins in Ecampus where he served as a multimedia developer. His specialty was database and web app development. Prior to arriving at OSU in 2013, Mark was an entrepreneur running a consulting agency with clients in five states. In all of these professional roles, the time spent connecting with the people who are clients/stakeholders was among the most rewarding aspects of performing the work at hand. With a life that has included stints in Maryland, Alaska, Texas, and his standout favorite, Oregon, Mark’s enjoyment of unique, new places means he will enjoy the process of learning about your corner of Oregon as the role takes shape.

Mark will be working with Lucas Turpin and O&E Leadership to begin the needs assessment and alignment phase of our Customer Relationship Management implementation across O&E. During this time, don’t expect to see a lot of changes as 90% of this work will be planning to ensure our implementation aligns with the business needs of your units and the long term strategy of the university.

The team looks forward to talking with you about how CRM is aligned with your work and can provide new benefits to you.

For this  week’s post, we thought we’d start the year with a couple of tips that can save you time and frustration.

Select lists

Did you know most select lists on the Extension site are searchable? 

Just place your cursor in the select field and start typing and select.

Scenario where this would be helpful:
You are creating an event and want to tag additional counties. Just place your cursor in the select field and start typing. As you type, matches will start to appear, once you find the county you are looking for, select it by clicking it. This technique is especially helpful for selecting items from long lists, like topics.

Linking to files on Box

A common situation we come across is the need to link to documents which change often or yearly, such as a registration form. Box is a great solution for this. After uploading a document, copy the URL (web address), then use the URL for creating a program or online resource, or link to the document on a subpage. See the Box section on our File Management guide for more information.The file can be set as private (only a select list of people can access it), viewable for anyone at OSU (requires ONID authentication), or anyone with the link can access it. Once you have created the link, you can modify the file, even replace the file with the current version. Your link on your page will always work and return the latest version of the file.

Scenario where this would be helpful:
Let’s say you are a 4-H agent in Morrow County and you need to post a form for Morrow County 4-H website. By uploading the form to Box, you can replace the file each year without changing the link on your website. Then if someone has the link from last year, you can be assured that everyone is accessing this years form. Added benefit — if the form shows up in a Google search, the link will go to the current version, not last years, or the 2012 version.

New to Box? Visit the Getting Started with Box page or contact Victor Villegas for personalized help.

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What will the new Extension website look like?

We gave a brief website demo at the Extension Annual Conference during Tuesday morning’s Administrative Update session. This was the first opportunity to share working-draft versions of a few basic landing pages, features, and content examples. See below for screenshots of the new website in progress. Click images below to view screenshot of entire page.

Thanks to the hardworking content teams for helping us achieve this exciting milestone! We are at this point only because of the feedback we’ve had during our kickoff and  planning meetings with each of you! Together, we are making good progress and on track for our March 2018 initial launch.

Homepage

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Program page

program page

County page

county page example

Article

County page

Related content examples

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