The updated designs provide a way to share and highlight what OSU Extension does within our counties and helps to:

  • Provide a landing spot for local relationships: These pages provide a place where people can find what is offered in their county and learn the local context of programs and other county offerings.
  • Provide guidance for finding resources: These pages provide ways to help users visiting county pages find educational resources on the OSU Extension website.
  • Decrease duplicate content entry: When one faculty member works in multiple counties, focus areas provide a way for them to enter county or region specific information about a topic or program. This info can then be shared on other relevant counties.
  • Prioritize local content: Local events and announcements will be given priority. They will display before and display separate from other tagged events (e.g., other events you might be interested in).

What is coming this week

  • County landing pages: We updated the county designs based on your feedback and posted the new county designs.
  • Local focus area content: County offices can highlight what you do in your county and share the local context. See below for an example.
  • What we do page: This page displays a list of local focus areas and programs offered in this county.
  • County events: There will be a new events page to display all county related events. And ways to highlight a few upcoming events on county landing page and on focus areas.

Please keep in mind design modifications will remain an iterative process. Expect the look and feel to evolve, the functionality to be fine-tuned.

Shout outs

Thank you to Amy Schmid, Jenifer Halter and Laurie Gibson for working with us last week to help us test out county content in the new county designs.

How to prepare

  • Review new county designs and think about any content you need to create.
  • Find or take a photo of your county office to help people find your building. This will display with the county contact info.
  • See training options below.
  • County group coordinators, keep an eye out for an email from us this week when the changes and new features are live and ready for you to use.

Training

  • Watch video on how to create local focus areas.

Visit our new user guide to learn:

Getting help and providing feedback

  • Contact us to schedule one-on-one help sessions
  • Attend office hours. Our team will be available for weekly office hours after the new county designs launch.
  • As always, you are welcome to contact us if you have a question or suggestion.

Thank you

Thank you for sharing your feedback and challenges related to the county pages and the site as a whole. Please continue to share any feedback on how these changes are working for your counties and teams.

Examples of new county page designs

Example county landing page

Example focus area

When a change happens, there’s a lot of fluidity in roles with some people pitching in where needed. At a certain point into the transition, clarity is needed to outline current expectations and responsibilities. This helps working relationships and goals be more defined, and taps into the strengths and interests of each member of a group.

Last week we shared our new guide on working on the Extension website, and it included updated roles for all who are involved with the web project and the long-term digital strategy. These roles are shaped by the guiding criteria of the “right people doing the right things”.

Roles and Responsibilities

Focusing in on just a few responsibilities at a time may make the way forward more manageable. Some of the suggested focuses for 2019 are highlighted in “Getting Started with Content” in the new guide. Full roles and responsibilities are also outlined:

Everyone in a content team or program or county office group can learn how to add content to the website. The team or group can also designate a member to be “publishing editor” who does the entry or this assignment can rotate. There is flexibility in how the roles fit for your team or group (see the points of contact for each team or group).

Working on the website can be more effective when you meet as a group and discuss, for example, “How does your content address the questions being asked by your audiences?” This collaborative inquiry can make your content more engaging too.

EESC can facilitate interactive workshops for your team this year to define your website goals, plan your content strategy, or map out your process in making the roles fit for your team or group. Contact the web team with your ideas and requests.

Over the last months, the web team made a few adjustments to make it easier to add program resources, peer reviewed content, and online events. EESC also continues to work on finalizing design and support tools for the website. Here’s a look at what is new and what is on the way.

New Changes

Program Resources

Instead of keeping the default alphabetical order, you can now rearrange program resources in the Program Resource List. When you see the list you want to reorder, click on the pencil icon that appears next to the section heading and select “reorder items”. This takes you to a screen where you can drag the program resources up or down on the page. More is explained in the guide on the Training page.

Reviewers

When adding new content, some program area leaders have asked for articles to be peer reviewed. You can now check the box and add the reviewer’s name in “Step 3: Author and Publishing Information” when entering educational content.

Events

If you are hosting a virtual event or webinar, you can now select “online only” as the location.

We are also working on a design fix for how to display all events chronologically but have local events more distinct on the main landing pages.

Upcoming Tools

County Page Design

Later this month you’ll have access to the county page design features and ways to highlight focus areas in your county that we mentioned in an earlier blog. We’ll send more details when it gets closer to rolling out.

Program Page Design

In December we released new design features for the participatory program pages, and details on how to apply these tools are in the guide on the Training page. Since this is new, we are working on video tutorials to walk you through how to spruce up your pages.

Training Guides

A new searchable guide full of how-to instructions and tips for entering and updating information on the website will replace the current working drafts on the training page. We will let all web group leaders know when it is released.

Employee Intranet

On the OSU Extension employee intranet, the last pages are being revised for ETCU Tech Help, EESC, and 4-H employee resources, and will soon be available.

 

If you have a question or want to check in on the status of other changes, please reach out to us through the web support form.

In 2018, Extension faculty were organized into content teams to populate the new Extension website. If you led the review of content from the county and program sites to see what to migrate or facilitated a discussion with your working groups about what content your audiences wanted, report your contributions and outcomes in Digital Measures.

To capture your effort in your P&T CV, document it in Digital Measures under “Other Assigned Duties.” While content you have authored, reviewed, or contributed to can be listed under “Publications,” on a content team you may provide more leadership that strengthens the group process. Here’s some suggested language that could be used; enter the steps that are appropriate to your experience.

The Other Assigned Duties screen looks like this:

screenshot described in text

 

Assignment Title:

Extension Website Content Team Leader or Extension Website Content Team Contributor

Description of issue/situation:

Because older program and county websites were going offline, existing web content was reviewed and if warranted, migrated to the new Extension content management system.

Content teams had opportunities to provide feedback to the Extension website, which was launched in phases. This step-wise launch permitted faculty to become trained in the new content management system and workflow processes.

Description of action taken:

As a content team leader, I convened team members so that we could “divide and conquer” the size of the job.  Content was reviewed for its suitability to today’s Extension audience and then entered on the new website. I coordinated workload with [student workers, research assistants, content team members, etc.] who assisted in content entry.

In addition, I facilitated communication with my teammates, the EESC web team, and with program area leaders to [request topic changes, curate content on the site, enter or review content on the website, tag content appropriately, identify missing content, suggest functionality or design changes, and coordinate or participate in trainings to learn the content management system]. This took approximately ____ hours.

Description of outcome or impact:

___ pieces of content were added and read by ___ visitors.  These requested features were added to website: ____ (Also include any impact statements from people in the community or clients who have benefited from the website content).

Inclusivity of this activity (optional):

Our content team’s content reached an audience under the age of 35, who made up ___% of all visitors to our group’s content.

All our content included subheading formats, alternative text of images, and clear writing to increase the access to its content for diverse audiences. When feasible, PDFs were also made into text articles for improved accessibility.

Scholarship:

https://extension.oregonstate.edu. (Also note whether faculty from other states indicated they had referenced various resources from the website.)

Start Date:

(This can just be the year if you don’t know the month)

End Date:

(Leave blank unless you have rotated off the content team)

There is the ability to link relevant publications, presentations and more to this kind of record. The EESC web team is also working on an analytics dashboard linked to content team group pages when logged into the the Extension website to quantify page and site traffic. Until then, you can contact the web team if you would like this information.

UPDATE: Designs were updated April 10, 2019 based on your feedback. Thanks for your input!

We gave a sneak-peak of the new county landing page design at the Extension Annual Conference during Tuesday morning’s “Ask the Experts About the New Extension Website” session. See design below.

In January on your county’s landing page (homepage), you will be able to add a large hero image, background photos or shading, and calls to action. You can add a ‘quick links bar’ featuring four links to social media, events, newsletters, etc. Also highlight priority county/local programs, activities and resources.

Below is an example of Yamhill County that shows different design features you can apply. Think about how your current content will best fit into this style and where you need to write some text or find some photos.

Full details on how to create this look will be provided when design elements are ready on the live website. Please send us questions or what you think about the new designs!

Thank you

Thank you for sharing your feedback at the Extension Annual Conference. And thank you for your continued hard work to create and add content to the website.  We know this process isn’t always easy or straight forward. Together, we are making good progress! The website is growing as a place where Oregonians can come and easily find the amazing content you create and provide. We appreciate your hard work in making this site awesome!

Design with annotations

This is the design for large screens (desktop). Note: The wider you make your browser, the larger you will see the design. View full-sized annotated design.

Design without annotations

View full-sized design.

As November comes to a close, we have new instructional videos for those working behind the scenes on the website. These show the basics you need to know, and are also explained further in the written training guides. You can learn how to:

  • Update your personal profile information
  • Add events, announcements, or newsletters
  • Improve how an image displays
  • Link to another web page or resource

More videos will be coming out next month. In the meantime, you can also get an in-person demonstration during the Extension annual conference. Join us on Tuesday, December 4, 2018 at 2:15 pm for our session “Ask the Experts about the New Extension Website” in Corvallis. The whole web team will be on hand to listen and walk through your questions and challenges. We will also explore how to more effectively search and find resources on the website, so you can better assist Extension clients. If you cannot attend, reach out to us about doing a virtual session this winter.

Over the past month, many different meetings generated suggestions for website improvements that can be helpful for all teams and visitors. Thank you for taking the time to share your issues and explore the options. Now we want to update you on changes you can start seeing today.

The most requested change included control over how content is displayed and organized on the topic pages. Content experts who volunteer to be on topic committees can now do this type of curation (contact the web team or a content team leader if interested in serving on a topic committee).

Other improvements the web team focused on included events, search, and navigation. Here are some of the recently implemented changes on the site that will make for easier access:

Auto-labeling Events

Events that used to list the name of the group that added the event (e.g. Lincoln County Event) now will just say the city/town hosting the event, so it makes sense no matter where it is posted.

Displaying Events

Events now show in chronological order on county and program pages since the events tagged for the county/program are now mixed in with the ones created by that county/program.

Navigation

When visitors see an event or resource of interest to them, they can now click on the teaser photo in addition to the title to get to it, which makes it easier for touch-screens.

Search

Results that bring up documents (e.g PDF files) directly, now allow a visitor to click on it to open or save, and/or to click on a link that brings them to the page where it can be found, so they can see other related resources too.

Segmenting Events

The county or program subpages can now just show specific events by category. Just add the events list (gray button) and select the “calendar” you want to display. Events marked with that calendar will show up on the subpage. Currently, only Forestry Extension is available as a calendar, but you can request other ones be added by EESC.

Subpage Navigation

Programs can now create nested sidemenus (i.e. subpages under subpages) for additional subdivisions of information. Learn more in the program guide (or if a 4-H program, click here).

New Window

Some people requested that external links (i.e. online resources) and PDFs open up in a new window, so people aren’t taken away from the Extension website. This will not be changed since it needs to be set this way for accessibility overall and on mobile devices.

Still Coming

Additional changes to the events, search, and other features will be coming based on feedback over the past month.

Also, a new look to the program and county pages is currently being worked on, which may address some other suggested improvements. More details on these will come in future blog posts.

If you have other needs or questions, please feel free to contact our web support team.

Thank you to all the early adopters of the new website – your efforts over the past months pave the way for others who are just getting started.

It’s through your willingness and persistence to try out and report on your experiences in using the Extension website that helps the web team make iterative changes and improvements, and to spot any irregularities that can occur when so much customization happens. As you have shown, this hands-on experience makes the website’s new structure less of a mystery and prepares for the digital way forward.

The opportunity to shape the website involves everyone at Extension regardless of whether you are on a content team or not. We are still in the early stages of this transition process from a minimal viable product to one that continually evolves to meet your goals and audience needs. It’s not too late to get onboard.

Be a Topic Steward

Have you looked at the Topic menu pages and wondered why a certain resource is at the top of the page, or found it difficult to locate the useful resource you always used to direct people to? If this describes you, then you may want to be part of a topic committee that decides what to feature on these topic pages, and how to organize it in a way your audiences will understand. You might also discover cool new content others are uploading that you didn’t know about before. Contact the web team if you have topic expertise and interest in this opportunity.

Be Recognized

If you work with Extension we want to see your updated profile and headshot photo on the site. To do this, anyone can click on the “My Account” link at the bottom of the Extension website and log in with their ONID to make directory changes. People will then be able to see you on the county/combined station office pages, or if you select one of the topics in the “Expertise” field of your profile, then you’ll be recognized under “Meet the Experts” on a topic page.

Be Informed

At the web launch in June, the county and combined stations stopped being the place where educational content lived. It now can be found under the Topic menu pages. The roles of the office staff also changed for the most part, as this type of content is now entered by content and program teams, and this frees up some of their time to prepare for the client database system that will need attention to enter and maintain contacts in 2019. For a visual of the journey through the new strategy, and milestone details see Phase 2 of the Timeline.

Thanks for getting involved and joining other Extension faculty, staff and leaders whose efforts have helped get the heavy lifting done, and now need a team to help carry it forward.

As the website continues to evolve, Extension faculty and staff can stay on top of updates and share your input through events this month. EESC is gearing up for web trainings, and giving web status and strategy reports to different groups throughout October. Here is what is coming up:

  • Friday, October 5th at 9am – 12pm: 4-H program groups listening and practice session at the Linn County Extension office. Open to all 4H web teams – bring questions and content you want to enter.
  • Tuesday, October 9th at 2:45 – 3:30 pm: Regional Directors meeting presentation with a focus on overall web strategy, county and combined station website status, and next steps.
  • Wednesday, October 10th at 11 am – 12 pm: Combined stations webinar to address website questions about the combined station web pages and to discuss the best place for research content.
  • Weeks of October 15th – 26th: Leadership meetings by program area to highlight the website’s current progress, discuss content strategies, and make plans going forward.

The web team also provides webinars or in-person meetings on request (a few are already being discussed). We will also meet up all together again for a session “Ask the Experts about the New Extension Website” on Tuesday, December 4 at 2:15 – 3:15 pm at the Extension Annual Conference in Corvallis.

To get information about any of these events, please contact our web team. See you there!