New site for internal content

Our new internal/employee resources website will launch this week, likely on Wednesday, Nov. 15. The Employee Resources link on the Extension website will be updated to point to the new location. The new address will be https://employee.extension.oregonstate.edu

Tune in to the Nov. 17 Outreach & Engagement Quarterly Conversation for a short demo of our new intranet site.

Highlights

  • The organization of the new website and the content is essentially unchanged.
  • The site is now mobile friendly and incorporates the new OSU branding.
  • The Out of State Travel and Professional Development forms have been recreated, with the same functionality.
  • In the future (after our new external website is launched and running smoothly), we can focus on additions and improvements to our internal content.
  • If you’d like to share needs, ideas, or requests for an engaging “intranet” site, please contact the project team and we will add them to our growing “wish list.”

Content teams continue to make good progress

  • Nine content teams (at least one in each program area) are formed. See the content teams page for team info and progress updates.
  • Over the next week, we are looking forward to kickoff meetings with the Food Safety and Home Horticulture content teams, and follow-up meetings with a couple of other teams.
  • With each meeting, our project team has received valuable feedback and examples of content that are helping us revise the topic list/menus, and site structure and functions.
  • This engagement with content teams is critically important in helping us prepare for an initial web demo at Extension Annual Conference. Thank you!

Content teams are making good progress

  • Nine content teams (at least one in each program area) are formed.
  • We’ve held content team six kickoff meetings and three follow-up meetings.
  • See the content teams page for team info and progress updates.

Keep the questions coming

Thanks for asking questions! That’s how we are going to learn together through this process. Additional FAQs have been posted.

If you don’t see the answer to your question, we want to hear from you. Your feedback will help us improve our communication plan and this project blog, and inform our work with content teams.

Program Leader Sam Angima is hosting a webinar for the Ag & Natural Resources Extension Program on Nov. 3 to review the overall strategy, website content process, and expectations for working groups. Jennifer Alexander and Lucas Turpin, from the project team, will join to help answer questions. Refer to emails and calendar invitation from Sam for additional details.

New site for internal content coming soon

  • We expect to launch the new internal/employee resources website the week of Nov. 13.
  • To start, this will be the same content currently found in the employee resources section of the main OSU Extension website
  • In the future (after our new external website is launched and running smoothly), we can focus on additions and improvements to our internal content
  • If you’d like to share needs, ideas, or requests for an engaging “intranet” site, please contact the project team and we will add them to our growing “wish list.”

As you heard during the Oct. 13 OSU Extension Leadership Update, our web upgrade is on track for a March 2018 launch, thanks to support from our program leaders and a set of newly-formed, hardworking, and committed content teams.

A quick reminder of what this is all about:

We have established a new approach to digital strategy. It will enhance and support our statewide presence by adding an improved, user-focused website and, eventually a CRM (customer relationship management) tool. See “strategies at a glance” for details.

What’s happening now?

  • Program leaders have begun to organize content teams. (Thank you!)
  • EESC is holding kickoff meetings with each content team to begin the content strategy process.
  • The content teams are coordinating statewide to take stock of existing content, evaluate it, organize it, and enter it into the new website. This includes looking at content on county and program sites.
  • EESC is working on technical aspects of the new website. Our responsibility is to build the framework that allows all content to be in one place, and—importantly—how the site allows learners to view and access that content in the ways today’s audiences expect and prefer.
  • We are also working to move internal content (employee resources) to a separate site within the next month.

As you have questions:

 

Check out the updated timeline and milestones for the Extension web upgrade project. This will give you a high-level overview of what’s happening with the project–and when.

Project work continues at full throttle, but much of what’s happened to date has been behind-the-scenes planning, research, and early development. We’ve been working on things like server configuration. Super exciting, right? Probably not so much for you. So we didn’t blog about all those details.

Now, the development work and content strategy planning will shift and start to be a little more concrete and visual. In the coming months, we’ll keep sharing status updates via this project blog.

How does this project and timeline affect my site?
Not sure what this means for your site? Review the FAQs.
We will continue to consult with individual site managers, as needed.

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

Are you wondering what’s happening with the OSU Extension web upgrade project? Hang in there — we are recalibrating — and will have more news soon, including updated milestones and timeline.

Worth waiting for
There is some cool stuff coming down the pipeline that will make this project better in the long run, including:

  • New OSU brand
  • New Extension sub-brand (expected early fall)
  • New OSU and/or Drupal calendar–a priority feature for the project (expected summer)
  • Drupal 8.4–includes web development features essential to this project (expected summer)

We’re hiring
An important part of completing this project is filling a key vacancy on EESC’s web and content strategy team. Here’s the job posting for the web developer position. Please share!

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

Project timeline
In consultation with Extension administration, we have adjusted the timeline for Phase 1 milestones from late January to late March 2017. Project work continues at full throttle, to enable delivery of an excellent new user-focused, data-informed web presence and initial content strategy, as planned.

Not sure what this means for your site? Review the FAQs.

Content audit
We audited content on the main OSU Extension website — and identified and prioritized content for Phase 1 based on the project’s guiding criteria.

People/locations directory
We’ve made good progress toward priority features for the people/locations directory. Thanks to Denise Ashley for partnering with us on the current data while we develop the new directory. As usual, please send any updates for the Find Us faculty and staff directory to Denise.

What’s next
– Continue development work on priority features, including the people/locations directory.
– Continue development of initial user-friendly tags/categories.
– Design initial wireframes for page layouts. We will share examples and mockups in the coming weeks.

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

In the past month, the project team has made good progress on several Phase 1 milestones in the OSU Extension web upgrade project.

Identify/confirm contacts
We compiled existing information on website contacts. Beginning Oct. 21, we will email current website contacts with a request to confirm or update the site manager and decision maker for each site. The relevant Regional Administrator or Program Leader will be copied.

Preliminary development
We have a Drupal 8 dev site (test site) set up for the new OSU Extension main web presence.

Identify essential features/functions/content
We identified and prioritized features for development during Phase 1. Decisions were made based on the project’s guiding criteria.

Content strategy
We invite you to learn alongside the project team. The new “Learn with us” page on the project blog includes resources we’ve found useful in exploring, understanding, and applying content strategy. Check these out, and let us know your thoughts!

What’s next

  • Begin development work on priority features, starting with people/locations directory.
  • Audit and prioritize content for main OSU Extension site, Phase 1.
  • Develop initial user-friendly tags/categories.

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

The Extension web upgrade project is entering the development phase!

Here’s an update on what’s happened recently, what’s next, and how you can learn more.

What’s happened

After discussion with the project team, the O&E executive team (Scott Reed and Lindsey Shirley) approved a set of essential commitments, guiding criteria, and strategies for moving ahead with the project.

This approach allows us to take the bold first steps in shifting OSU Extension’s overall web strategy from “site development and design” to “content strategy.” This is a major shift and also an opportunity for meaningful, positive change.

We’ve also created a project blog. Going forward, this will be the primary source for project information, status updates, and FAQs.

What’s next

There is a separate strategy and process for specific groups of sites and content in the OSU Extension web family. The strategies at a glance blog page provides an overview of the following:

  • Phase 1: Main OSU Extension web presence, County/Employee Resources sites, and Program/Other sites
  • Phase 2: Developing and applying content strategy

In brief, Phase 1 development (through January 2017) is about transition and preparing sites and content for the next step. The timeline page provides an overview of the milestones and general timeline for Phase 1 (through January 2017).

  • Note that one of the first steps you may be asked to assist with is identifying/confirming contacts for site managers and decision makers for each website in the OSU Extension family.

Learn more

Going forward, you can expect regular updates via the project blog and Extension ConnEXTion newsletter. The project team will also have individual or small-group consultations as needed with current site manager and decision makers throughout Phase 1.

Questions?

Please contact the project team, and we will reply as soon as possible. We want to hear from you. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

Last week, your Extension web steering committee shared a near-final draft of the project Discovery Report with Scott Reed. Now, you can also view the executive summary, or read the final full report.

This report is a key milestone in our web upgrade project. We all aspire to make our next generation of OSU Extension websites user-driven, easier to manage, and truly awesome. But before we decide “how we’ll get there” we need to know where we are, where we could be, and what we might encounter along the way.

This report summarizes the past year of research, including web data; competition analysis; and input and feedback from internal stakeholders, Extension administrators, and the steering committee. It also outlines what research is still to come, and offers a glimpse of emerging priorities for web development strategies and features.

What can you do to help?
Later this month, we will offer an Extension-wide survey to gather additional feedback and input on priorities. Please take advantage of this opportunity.

If you have comments on the Discovery Report, or questions at any time, please contact EESC or anyone on the steering committee.

—Your Web Steering Committee
Jeff Hino, Tamara Hill-Tanquist, Brooke Edmunds, Ann Marie Murphy, Alisha Atha, Patrick Proden and Victor Villegas

Over the past few weeks, your Extension web steering committee has been actively engaged in the research phase of the OSU Extension web upgrade project.

As you know, the goal of this project is to make our next generation of OSU Extension websites user-driven and truly awesome. We want OSU Extension’s web presence to become a go-to, trusted resource. And knowing that people often turn online for answers, we want to be sure they find us (even if they don’t know they should be searching for “Extension”).

What does awesome look like?

Hear what the steering committee thinks. What do you believe our website could be? Let us know in the comments, and watch for a brief employee survey this spring where you can provide more feedback.

What can you do to help?

Keep doing good work on your current websites. Respond to the survey. Stay tuned for more information and opportunities. Let us know what questions you have.

What has happened lately?

    • We talked with Extension program leaders and regional administrators. They shared some innovative ideas, and other useful feedback.
    • We’re working with the OSU College of Business’s marketing research team (Close to the Customer, C2C). They’re helping us look outward and inward for ideas on where and how people are getting the kind of information OSU Extension can provide.
    • We’re gathering basic data and analytics on our current websites. And we’re gathering ideas and examples from our peers and competitors.

If you have questions at any time, please contact EESC or anyone on the steering committee.