In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Lenovo is voluntarily recalling 160,000 ThinkCentre M90z and ThinkCentre M70z all-in-one desktop PCs worldwide sold between May 2010 and January 2012. Lenovo has determined that due to a failure of the power supply in the affected all-in-ones, the system can overheat and pose a fire hazard. Lenovo has received two customer reports of fire that resulted in damage to the PC.
Effective immediately, Lenovo is offering free power-supply replacements for all affected ThinkCentre M90z and M70z all-in-one desktop PCs. Only certain of the ThinkCentre M90z and M70z all-in-one desktop PCs sold in the time frame are affected, and all of the affected systems can be identified by machine type and serial number. Lenovo internal records indicate that OSU may have purchased at least one all-in-one desktop PC with an affected power supply. If you think you have purchased one of these desktop machines, Lenovo recommends that you should immediately stop using the affected PC, unplug the power cord, and contact Lenovo Services or an authorized Warranty Services Provider to schedule an appointment to have your power supply replaced.
Should you have any further questions, U.S. and Canada residents may contact Lenovo Services at 1-855-248-2194 or an authorized Warranty Services Provider. International contact information for recall support is available at http://www.lenovo.com/aiopsurecall.
When you contact a technical support representative, please advise them you are calling in reference to the ThinkCentre M90z and M70z all-in-one desktop PC power supply recall.
Lenovo greatly appreciates your business and apologizes for the inconvenience caused by these issues.
For more information regarding this message contact Lori Nordlien, SPO Contract Administrator at 503-378-6781, or via e-mail firstname.lastname@example.org.